Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Fast processing
Thanks for your fast processing. It really has helped with Dolly.
Insurer: Nationwide
By: Thomas
Surprised at how easy the process was.
This was my first claim under my new, expanded coverage. I was surprised and pleased at how easy it was.
Insurer: Pets Best
By: Janice
Prompt and easy claims.
I have had a very positive experience with how prompt the processing time has been. Each time I file a claim, the processing time seems quicker. I was so impressed with how easy it was to file, how kind representatives were when I had questions and how fast it's become to get reimbursement that I added my other two Greyhounds to have coverage.
Insurer: Pets Best
By: Tonya
Very easy on line process.
Very easy on line process. When I called with questions, customer service was great and answered in a very clear and concise manner. Excellent service
Insurer: Pets Best
By: John
Everyone is friendly and helpful!
Anytime I have questions, or concerns, and I call, everyone is always very friendly and helpful! Sending in a claim couldn't be any easier, and it's great receiving the payment how you want it. Wish every company had the Customer Service, and was ran the way Pets Best is! (At least what we, the customers get to see) ;) Thank You All!
Insurer: Pets Best
By: Becky
Very responsive.
Very responsive. Pay claims quickly and fairly.
Insurer: Trupanion
By: Elizabeth
Great communication
Great communication, ease of filing a claim and quick payment
Insurer: Trupanion
By: Molly
ease in submitting claim
ease in submitting claim and fast reimbursement
Insurer: Trupanion
By: Roger
I appreciate how diligent the team is.
I just had my pdf files from the vet emailed to me, and emailed directly to Pets best and was reimbursed (I have a $100 deductible ) but within 7 days I believe which was great and appreciate how diligent your team is
Insurer: Pets Best
By: Jazzie
Blessing
Pet Best has been a pure blessing for us. Outstanding plan for our 2 special kitties . They have just been the very best of the best. Pet Best takes cares of the payment providing that you do your part.Submit the required information. Pet Best will remain are pet partner forever!
Insurer: Pets Best
By: Lynne