Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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App is easy and intuitive to submit. Processing time is acceptable.
Like the easy and efficiency to submit claims and receive funds. Would like better explanations when claims are not covered.
Insurer: Nationwide
By: Ashley
Very happy to have had this insurance since Dino had 15 teeth out!!
The only thing that I don’t care for is going onto another web site to retrieve the payment. At one time it automatically went into my account
Insurer: Nationwide
By: Kathryn
Nationwide is also on your dog’s side.
I have a 3 year old German Shepherd covered under the whole pet with wellness under nationwide. I got this policy since it was offered through my work benefits. I was really nervous after reading some reviews by other customers that they would deny my claims and it would be a pain but it has been the complete opposite. They have a great customer service team that has answered all of my questions regarding coverage. After my $250 deductible Nationwide has also paid all of may claims at the 90 percent reimbursement per my policy. Submitting claims via an app has made it that much simpler. I will continue insuring my pets through them.
Insurer: Nationwide
By: Ashley
Hands down, an amazing pet health insurance company!
I feel like we could be Nationwide Pet Insurance poster clients. WE LOVE THIS INSURANCE!. It has truly been a life saver. The claim submission process is simple and claim turn around time has been amazing! The ability to have the reimbursement funds direct deposited back into your account is beyond awesome. Adeline has better health insurance than most people and I could not be more thankful. I am constantly raving about her plan/coverage and urge others to look into it as well.
Insurer: Nationwide
By: Heather
Easy claim submission and prompt payments as well as caring customer service reps.
I can’t say enough good things, easy claim submission and prompt payments as well as caring customer service reps.
Insurer: Nationwide
By: Elaine
Great customer service and pricing
Good service and reasonable pricing. Payment on a consistent percentage without any delays.
Insurer: ASPCA
By: Dale
This product is great!
This product is great, the staff on the phone very helpful and professional. Payments on our Vet visits has been made within in A week of filing. Highly recommend
Insurer: AKC
By: Paul
I was so worried when my dog was diagnosed.
I was so worried when my 9 month old English Bulldog was diagnosed with a histiocytoma. I didn’t know how I was going to pay for it. Luckily, when I got her I got her insurance through the AKC. They paid almost the full price of the surgery, anesthesia, and medications. I truly don’t think I could find better!
Insurer: AKC
By: Jennifer
Because the customer service and payments are exceptional
Because the customer service and payments are exceptional !
Insurer: Trupanion
By: Thomas
Always great service on the phone
Always great service on the phone and getting paid directly to the clinic 90%.
Insurer: Trupanion Canada
By: Christian