Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


July 24, 2019

Experience is easy!

Nationwide makes claims easy to file and easy to fund directly to my account. I love the app where I can easily submit paperwork. Also the employee was friendly, efficient and very helpful. Grateful I never have to worry about how to pay for the care our Lucy needs.

Insurer: Nationwide

By: DebiSu

Useful
July 24, 2019

Best Insurance Ever!

For being a mutt, our dog is VERY high maintenance. She's managed to inherit all of the unfortunate health issues of her breeds. Thankfully, Nationwide has been a huge help in offsetting the cost of her vet visits. Filing claims is super easy and my claims are always paid quickly. Rarely do I ever have to call for clarification on a claim payment, but when I do, customer service is wonderful. I recommend Nationwide to all of my friends with pets.

Insurer: Nationwide

By: Stephanie

Useful
July 24, 2019

Payment reimbursement takes a bit 2 long

I like this insurance, but payment reimbursement takes a bit to long. I also don't know why they do not cover prescription drugs.

Insurer: Nationwide

By: Rose

Useful
July 24, 2019

Couple of things

rates are too high and they get worse every year at renewal, claims take too long for reimbursement

Insurer: Nationwide

By: eileen/albert

Useful
July 24, 2019

I wish the premiums were lower. As I have 3 dogs

I wish that the turnaround time for payment was shorter.

Insurer: Nationwide

By: Melody

Useful
July 24, 2019

Hassle free transaction

Hassle free transaction

Insurer: Trupanion

By: Jake

Useful
July 24, 2019

Easy peasy

It's so easy to send in a claim and payment is made so fast. Our plan is extremely affordable in a cover so much and since we have a very active and curious PUP having this insurance has come in quite handy.

Insurer: Trupanion

By: Melissa

Useful
July 24, 2019

Easy Peasy

Easy process to file a claim and quick turnaround. Thank you.

Insurer: Trupanion

By: Nanette

Useful
July 24, 2019

Best Pet Insurance for your fur babies!

Filing claims with Trupanion online is so easy and quick. Within a few days claim is processed and funds covered are deposited directly into my bank account. DONE! 123

Insurer: Trupanion

By: Ilene

Useful
July 24, 2019

Trupanion, the best decision I ever made

As my vet does direct billing, I was able to sit and wait about 5 minutes for the claim to be filed and receive the approval back. I then only had to pay for the balance owing. Easy as could be!!!!

Insurer: Trupanion Canada

By: Tammy

Useful

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