Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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You need this pet insurance!
So glad I use Nationwide pet insurance. My dog was ill and took him first to the 24 hour emergency vet. He stayed overnight. Getting through the insurance was quick and easy to do. It was a short amount of time and I had my payment sent to me. I would encourage everyone that wants pet coverage to look into this Company.
Insurer: Nationwide
By: Patricia
Fantastic. I switched from PetPlan and couldn’t be happier.
You guys are great. The app to process my claim is easy to use. I love that I can just take a photo of the invoices and send them thru the app. Your response to pay my claims has been exceptional as well. Glad I switched from PetPlan. Thanks again. Angelo
Insurer: Nationwide
By: Angelo
Easy Peasy.
I fax a claim, get email confirm of receipt, then a couple of days another email with processing info, and voila, a check in the mail.
Insurer: Trupanion
By: Denise
Trupanion is worth it!
Dogs are expensive, trupanion has paid claims timely and automated notifications are great.
Insurer: Trupanion
By: Scott
Excellent service!
Excellent fast service with no hassles submitting a claim and speedy turnaround for benefits repayment.
Insurer: Trupanion Canada
By: Kelsey
Happy camper.
My dog's claim was faxed, processed, and the cheque received in about a week. That's good service, and it always is.
Insurer: Trupanion Canada
By: John
Simple and painless
The claims process was so easy. My vet took care of everything. I was only charged for my portion and Trupanion paid my vet directly.
Insurer: Trupanion Canada
By: Natalie
Trupanion has been amazing
Trupanion has been amazing to deal with every time we've made a claim. I have recommended Trupanion to everyone I know that has a pet!
Insurer: Trupanion Canada
By: Carolynn
Such quick refunds
Because we have always had such quick refunds and very accommodating people to work with at Trupanion.
Insurer: Trupanion Canada
By: Doug
Trupanion saved my dog's life
The service was excellent. What sets Trupanion apart from other pet insurers is that they pay the veterinarian directly. This was a lifesaver for my critically ill dog who required 48 hours of hospitalization. If I had to pay the vet first before treatment it would be difficult.
Insurer: Trupanion Canada
By: Anne-Marie