Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Claims are handled quickly
Claims are handled quickly through our vet (other companies have us scan and submit paperwork ourselves), coverage is good and payments are issued promptly.
Insurer: Trupanion
By: Kristine
Easy process.
Very easy streamlined process. Thanks.
Insurer: Pets Best
By: Robert
Best Investment Ever
I have had my dog home for six months now, and in that time I've convinced 9 people in my life to get pet insurance through Nationwide. It is far and away the best thing I invested in when I brought home my Piper Kate. It is so easy to use and process claims. The timing is efficient. And the cost per month EASILY fit into my very small budget. I went with the Wellness Package as well, and I have to say, if you're getting insurance, get that too. It is worth it, 100%
Insurer: Nationwide
By: Rylee
Compassionate and good service
My dog ruptured her cranial cruciate ligament and required surgery. Trupanion was there for me throughout the process and I received payment within days of submitting the bill. The total cost of the surgery was over $2700 and Trumpanion covered 90% minus the deductible. I couldn't be happier.
Insurer: Trupanion
By: Eve
Great and fast service!
I am very happy with Nationwide. I was initially upset about the increase in premium, but I really can’t complain. They process claims and administer refunds quickly. Bruiser suddenly tore his ACL and will require surgery. They have paid for their share all of the diagnostics without issue and I am confident that his surgery will be handled the same way.
Insurer: Nationwide
By: Cynthia
Great dog insuance the best
Very very happy with Trupanion best insuance I have ever used they are prompt with claims
Insurer: Trupanion
By: Suzi
Beyond pleased!
I purchased this policy for my new pup based on past experience. My last dog had diabetes and had cataract surgery which ended up costing me a considerable amount of money. I love my pets and will do whatever is necessary for their health. After I got Fiona, I decided to look into pet insurance and Nationwide was offered by my employer. I have submitted 2 claims so far for general well visits and have been reimbursed by direct deposit, which I love!. The transaction was swift and customer service excellent. I highly recommend Nationwide Pet insurance!
Insurer: Nationwide
By: Lori
Fast and pain free reimbursement!
We had to take our Frenchie to the vet for allergy testing. Nationwide was very quick to process the claim and within 10 days the money was in our account! Thank you so much Nationwide!!!
Insurer: Nationwide
By: Christopher
Compassionate, customer-service oriented best pet insurance ever!!!
My little havanese dog , Carlos, has had Healthy Paws Pet Insurance since 2012 with 90% reimbursement coverage. I have had to submit a few claims here and there (digestive issues, blood tests, x-rays, stomach bugs) and never had an issue with prompt reimbursement and excellent Customer Service. What has really made me want to rave about them is my dog was in need of emergency surgery a month ago after a vicious dog attack. I was beside myself with stress and worry, but Healthy Paws reimbursed me within one week over $4,000 and followed up to check on Carlos. They go above and beyond and would recommend them highly for anyone seeking outstanding pet insurance. I'm happy to say my dog has had a full recovery! Thank you Healthy Paws!!!!
Insurer: Healthy Paws
By: Kimberly
Claims need to be processed quicker.
Takes to long to get my payment from a claim.
Insurer: Nationwide
By: Marie