Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Quick and easy claim process
For this claim, we submitted an estimate ahead of the procedure and received a quick response (1-3 days) on the estimated coverage amount. Someone actually called to encourage us to schedule the procedure before the plan year was up in order to avoiding paying the plan's deductible again. After the procedure it was simple to file the claim and the funds were deposited via direct deposit making the whole process pretty painless.
Insurer: ASPCA
By: Mario
Nationwide Pet Insurance saved our holiday!
Nationwide Pet Insurance has been very easy to work with. We had a very unexpected surgery a couple days before Christmas, due to an intestinal blockage. Nationwide was quick to service our claim forms and have payment sent out. Thank you
Insurer: Nationwide
By: Erin
Good experience so far!
So far my experience has been good. Quick turn around on claim process once they have all the documents needed. Easy to file a claim and website is user friendly. Thank you Nationwide for being by mine and my dogs side!
Insurer: Nationwide
By: Rox
Good Service and outcome... Happy pup
Good Service prompt payment
Insurer: Nationwide
By: Leon
Great coverage
Great coverage, great claims process and payment. I could not be happier.
Insurer: Pets Best
By: Donnie
They’re unprofessional and processed payments with out my okay.
They processed a payment with out my okay, when I called every person I talked to act like they had no idea what I was talking about. They refuse to refund my money back when I don’t have a insurance thru them
Insurer: Pets Best
By: Kazjmire
Wish I could insure myself with Trupanion!!
After 6 years of no claims our dog was diagnosed with cancer in his nostril. Trupanion took so much of the worry out of the whole process by making it super easy to submit claims, immediately acknowledging receipt of claim, notification that claims were being reviewed, then paying for exactly what they are supposed to pay. To top it off they directly deposited the payment into my account. Unlike with human insurance claims this was the easiest part of the whole process and helped us share an extended high quality of life with our precious boy. Thank you!
Insurer: Trupanion
By: Cyndi
Pets Best is best!
Thank you for efficient timely review and payment. No hassles or long phone calls on hold. Love the ease of use in the app and direct deposit reimbursement option.
Insurer: Pets Best
By: Joan
So glad that I chose Pets Best
After lots of research, I am so glad that I chose Pets Best! Filing claims on the app is super easy and payment is always received fast! Pets Best is truly the best for my pet! :)
Insurer: Pets Best
By: Rachel
Love Love Nationwide Pet Insurance!
Nationwide Insurance is always prompt with processing and payment. Thanks so much for helping me to help my sweet dog Leah.
Insurer: Nationwide
By: Joanne