Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


October 24, 2018

Pets Best is personable and efficient.

Blown away how fast my claims were processed. I think I submitted them on Saturday and funds were in my account by Tuesday!! Your organization is a both personable and efficient

Insurer: Pets Best

By:

Useful
October 24, 2018

Quick and easy.

This was the first time I had in's that actually paid me everything they said they would ! I was very pleased it was quick and easy

Insurer: Pets Best

By: Jody

Useful
October 24, 2018

Excellent and easy to manage claims.

Excellent and easy to manage submitting

Insurer: Pets Best

By: Chris

Useful
October 24, 2018

So easy to submit my claims.

So easy to submit my claims using the pets best app!! Also how fast the claims are processed and paid!!

Insurer: Pets Best

By: Vicki

Useful
October 24, 2018

I appreciate the quick claims process.

I have to put in my claim by snail mail but it still goes fairly quickly, which I very much appreciate.

Insurer: Pets Best

By: Marla

Useful
October 24, 2018

Paid the vet directly

They paid the vet directly and 90% of the cost. It was a life saver for both me and my cat!

Insurer: Trupanion

By: Sharon

Useful
October 24, 2018

Filing a claim was very easy

Filing a claim was very easy and they processed the claim very thorough and quickly.

Insurer: Trupanion

By: Patricia

Useful
October 24, 2018

Pre approval was easy

I AM SO GLAD WE GOT INSURANCE FOR OUR PUP! Pre approval was easy and the payment was much more manageable. Please keep It 'simple.

Insurer: Trupanion

By: Serina

Useful
October 23, 2018

I love the coverage and direct deposit options!

I love the coverage and direct deposit options! I just wish payment would come a little faster !

Insurer: ASPCA

By: regina

Useful
October 23, 2018

Great claim process

Claim process was easy, best part was direct payment to my back account. only issue i have are the email communications are not always clear and not very personal. otherwise, coverage is great and it did what they said they would do. i got paid on an ER claim and a routine care claim- great to know i have this

Insurer: Nationwide

By: brittany

Useful

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