Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Pets Best is personable and efficient.
Blown away how fast my claims were processed. I think I submitted them on Saturday and funds were in my account by Tuesday!! Your organization is a both personable and efficient
Insurer: Pets Best
By:
Quick and easy.
This was the first time I had in's that actually paid me everything they said they would ! I was very pleased it was quick and easy
Insurer: Pets Best
By: Jody
Excellent and easy to manage claims.
Excellent and easy to manage submitting
Insurer: Pets Best
By: Chris
So easy to submit my claims.
So easy to submit my claims using the pets best app!! Also how fast the claims are processed and paid!!
Insurer: Pets Best
By: Vicki
I appreciate the quick claims process.
I have to put in my claim by snail mail but it still goes fairly quickly, which I very much appreciate.
Insurer: Pets Best
By: Marla
Paid the vet directly
They paid the vet directly and 90% of the cost. It was a life saver for both me and my cat!
Insurer: Trupanion
By: Sharon
Filing a claim was very easy
Filing a claim was very easy and they processed the claim very thorough and quickly.
Insurer: Trupanion
By: Patricia
Pre approval was easy
I AM SO GLAD WE GOT INSURANCE FOR OUR PUP! Pre approval was easy and the payment was much more manageable. Please keep It 'simple.
Insurer: Trupanion
By: Serina
I love the coverage and direct deposit options!
I love the coverage and direct deposit options! I just wish payment would come a little faster !
Insurer: ASPCA
By: regina
Great claim process
Claim process was easy, best part was direct payment to my back account. only issue i have are the email communications are not always clear and not very personal. otherwise, coverage is great and it did what they said they would do. i got paid on an ER claim and a routine care claim- great to know i have this
Insurer: Nationwide
By: brittany