Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Love my Nationwide Pet Insurance
No more long anxious nights wondering if I can afford to take my pet to the Vet when he is injured or sick. Recently Beau fell from my front porch trying to catch a rabbit. He tripped and fell on his back and injured his tail. I was worried it would never work right again. Before I had Pet Insurance, I would have waited and worried to see if it got worse or better before facing the expense of an emergency Vet visit! But with Nationewide, I called their 24 hour Vet hotline and spoke to someone right away at Midnight! They asked lots of questions and had me examine his back and tail by touch. They helped ease my mind that it wasn’t an emergency and waiting another day to see my regular vet during working hours would be fine. My Vet examines Beau the next day and ordered an anti inflammatory and rest. A week later, Beau was back to his normal rambunctious self—wagging his tail happily in greeting every time he saw me. I was able to take a picture of the Vet Bill before we left her office and submitted it electronically right there. 30days later, my 90% reimbursement was electronically transferred into my checking account. I love my dog and I LOVE Nationwide Whole Wellness!!!! Now I can afford to give Beau the level of care he deserves.
Insurer: Nationwide
By: Craig
holy mackerel you guys are awesome!!!!!!!
awesome, quick payment, no questions asked, clear and concise!!!!
Insurer: Trupanion Canada
By: giselle/mike
Ease to file!
Ease to file, fast and positive resolution! The best monthly payment I make! I have peace of mind knowing that my Charlie has coverage!
Insurer: Trupanion
By: Lourdes
It took a long time
It took a long time for my dog s files to even be given to trupanion although we gave permission to have our files sent in the night we were at VSC. It was then a long wait while it was processing and in review.
Insurer: Trupanion
By: Melissa
Easy to submit
Everything has been what we were told. Easy to submit and fast responses.
Insurer: Trupanion
By: Cathy
Everything is so simple.
Everything is so simple. From Submitting a claim to getting the payment. The invoice is even easy to read and understand. I would absolutely recommend trupanion!
Insurer: Trupanion
By: Patricia
It's quick
It's quick, Trupanion pays what they say they will pay, and It's hassle-free.
Insurer: Trupanion
By: Gabriela
You can stop looking..Nationwide is the Best
prompt service! easy claim forms! Have only used the vet line once, but I always remember how helpful it was!! 1
Insurer: Nationwide
By: Cassanadra
I have been waiting for payment for almost 90 days. Payment is late.
Hi, I have been waiting for review/payment of expenses since the first week of August. I called before I initially submitted to find out what documents were needed. I submitted everything that you asked for but then was told (almost a month later) that you need more documents. Now I’ve been waiting for almost two months to get an update.
Insurer: Nationwide
By: Jennifer
Poor Claims Processing
Claims processing should be 10 days or less. Nationwide stretches the promptness of its payment processing.
Insurer: Nationwide
By: Karl