Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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I have been very happy with your insurance. I have had it for seven years now. I found out the hard way with our last Schnauzer. We had to put her down at three years old. her illnesses were quite costly. Having insurance for Katy has been wonderful. My only gripe is that it seems to take a long time to get payments for claims. I know you have a disclaimer stating that it may take up to 30 days for payments but it seems to take a long time to get paid even if it's just for one prescription. That has been my only "complaint".
Insurer: Nationwide
By: Thomas
The Claim Process Is Easy and Fair.
My beautiful boxer boy had to go to the Vet on 4 occasions due to a Bacterial Infection in both ears and on his muzzle. I scanned all 4 invoices at one time and this claim process is easy since I don't submit bills or payments on-line. I then received the reimbursement within 3 1/2 weeks. I would definitely recommend Nationwide Pet Insurance to other Pet Parents.
Insurer: Nationwide
By: I.
Amazing Experience all around
I could not be more pleased with Nationwide pet insurance. Every single time Riggs does something to hurt himself I never worry about the cost. I also don't stress about filling out a cumbersome claim form because it literally couldn't be any easier. So all around I am very thankful for ya'll and your service!
Insurer: Nationwide
By: Patrick
Fantastic
Thank goodness I signed up, my pup has had a few not extremely serious, but expensive issues. I have submitted several claims already and they have approved everything, no questions asked. So easy and quick payment.
Insurer: Trupanion
By: Karen
They do a great job!
I came home from work and my dog somehow cut a huge gash in his front leg about 6 inches long. Took him to the ER vet for surgery on a Monday night. Pets Best reimbursement my claim and money was back in my account by Friday with no questions asked. They do a great job!
Insurer: Pets Best
By: Chris
No complaints with claim process.
My experience with the claim processing with Pets Best was very positive. It was an easy process to submit the claim and the turnaround time for completion was very short. There are no complaints with the overall process.
Insurer: Pets Best
By: Sherena
Received payment quickly.
Received payment quickly, much faster than in previous years.
Insurer: Pets Best
By: Judi
Very helpful
Very helpful I got my check in a very good timely matter. And Trupanion covered most of it which is a big stress reliever
Insurer: Trupanion
By: Laura
Ease to file claim
Ease to file claim, and speed of resolution and payment to me!
Insurer: Trupanion
By: Lourdes
I am very happy with Nationwide, they process and handle claims quickly and fairly
I am very happy with Nationwide, they handle claims quickly and fairly. I am not real happy with the on line format or the direct deposit feature as both are difficult to deal with but it is a great company and I am happy I have my fur kids insured with them.
Insurer: Nationwide
By: Roger