Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


October 24, 2018

Insurance Coverage Review

Great service and timely turn-a-round for reimbursements.

Insurer: Nationwide

By: Anita

Useful
October 24, 2018

Nationwide Pet Insurance for the Win!

Submitting a claim is fast and easy, and if you need to call and speak with someone, they are always so friendly and helpful!

Insurer: Nationwide

By: Lauren

Useful
October 24, 2018

First claim, so easy to handle!

This was the my first claim I've sent in since enrolling Lulu, thank you for making it so easy! The refund was so appreciated and needed!

Insurer: Nationwide

By: Margie

Useful
October 24, 2018

Love Nationwide Pet Insurance!!!

Nationwide Pet Insurance is the best!!! Easy to file claims, and I love getting paid electronically direct to my bank account. Also the newsletter is fun!

Insurer: Nationwide

By: Ashley

Useful
October 24, 2018

Very happy with Nationwide!

Nationwide has been great. The process for submitting claims and getting paid is super easy and reasonably fast.

Insurer: Nationwide

By: Ryan

Useful
October 24, 2018

Payment of claims

This is the third claim I have made on our rescue dog, Lucy, and I couldn't be more satisfied.. Never a problem, making the claim was easy, and reimbursement was very prompt. I highly recommend Pets Best and wouldn't hesitate to go with them again should I need to.

Insurer: Pets Best

By: Shirley

Useful
October 24, 2018

Overall very pleased. Would like to see faster reimbursement when requesting a check as reimbursement.

Would like faster reimbursement when requesting check as reimbursement. Thank you. Overall very pleased.

Insurer: Nationwide

By: Deborah

Useful
October 24, 2018

Love the customer service

I’m super happy I picked this company to insure my dog. Customer service is always very nice and helpful. Filing a claim is super easy and had my money direct deposited into my account.

Insurer: ASPCA

By: Donna

Useful
October 24, 2018

Pets Best is personable and efficient.

Blown away how fast my claims were processed. I think I submitted them on Saturday and funds were in my account by Tuesday!! Your organization is a both personable and efficient

Insurer: Pets Best

By:

Useful
October 24, 2018

Quick and easy.

This was the first time I had in's that actually paid me everything they said they would ! I was very pleased it was quick and easy

Insurer: Pets Best

By: Jody

Useful

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