Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Stress free Pet insurance
Rey satisfies with quick turnaround with claims for Capone
Insurer: Nationwide
By: John
ASCPA is amazing!
ASCPA is an amazing support to have. I am so lucky that I opted to purchase it. Only a month or so later my dog was diagnosed with a rare disease that requires monthly injections and vet visits. Thanks to ASCPA I have been able to keep our boy Cooper healthy. They disburse payments quickly and have wonderful customer service.
Insurer: ASPCA
By: Kimberly
Easier than I thought it'd be
I was very skeptical of pet insurance as one of my friends had pet insurance and when her dog needed surgery, her pet insurance didn't cover it. I called ahead to confirm the types of things that were covered and everything I asked them about, they said they covered. I was still skeptical but I went ahead and purchased the insurance. I have two dogs and I've had both of them get their yearly physical, both have had teeth cleanings and everything has been covered exactly as they previously stated. Filing the claim hasn't been 100% easy but I'd still give them an A for ease of use. Using the app, filing the claim is pretty straightforward. The only reason I don't give them 100% is because you have to visit a website to find out the status of the claim (the status is not available in the app). But making filing the claim is def the most important part!
Insurer: Nationwide
By: Kaiti
Very easy
Very quick and easy to file the claim. Cover 90% of the cost. Almost pays for its self.
Insurer: Nationwide
By: Mary
Ease of mind having pet insurance.
Amazing customer service. The claim process is smooth. Reimbursement is the best part.Love it.
Insurer: Nationwide
By: Susana
Great insurance!!!!
Unfortunately, my pooch has had an emergency surgery and a major cut on the pad of his paw. Nationwide Pet Insurance has been there to help both times, and they even helped with his latest wellness visit. The claim process was super easy. I'm so thankful for this pet insurance!
Insurer: Nationwide
By: Christine
Awesome!!!
It was a blessing to have the ability to have my pet checked out and taken care of without the worries of how I was going to cover the bill. After paying for the services and submitting the claim the turnaround time was perfect. Thank you.
Insurer: Nationwide
By: Trina
First experience a success
My husband and I are so pleased with the whole process of filing a claim to receiving a reimbursement. The online tool and app are very user friendly and the email communication and txt message were very prompt in regards to keeping us informed along the way. Thanks for making this an easy process!
Insurer: Nationwide
By: Carrie
Excellent Service
Have had no issues in the first year. Claims are easy, communication is open and payments are quick!!
Insurer: Nationwide
By: Kellie
Excellent
Excellent service but sometimes claims take too long to be paid.
Insurer: Nationwide
By: Maria