Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
Other Categories
Vet bill payment easy.
easy to upload vet bill payment made in a few days
Insurer: Pets Best
By: Deborah
Always been great to work with
Always been great to work with, easy billing system to use.
Insurer: Trupanion
By: Melissa
Claim submission was extremely easy
Claim submission was extremely easy and I got a response quite quickly. Even though Trupanion 'says that it may take a while on first claim submissions for a new pet, I thought they got back to me quickly.
Insurer: Trupanion
By: Liz
Excellent service
Excellent service, speedy turn around time on claim payments.
Insurer: Trupanion
By: Beth
Great service
More of my claim was covered than I anticipated, and my payment only took a few days to deposit into my account. I realize the claim I 'made was sent in a be few days after the 90 day period (I didn't realize there was a 90day period), but Trupanion completed my claim anyway without mention of it. Great service
Insurer: Trupanion
By: Alex
Claim process and payment went smoothly.
Submitted bill and received pay ment with no problems.
Insurer: Nationwide
By: Maria
Prompt Reimbursement
My boxer had a corneal ulcer that took multiple trips to the vets for treatment. I sent Nationwide all my receipts and they promptly reimbursed me for all costs (I have the ultimate plan for my dog). Thank you, Nationwide. Pet insurance is a must have!!
Insurer: Nationwide
By: Laura
Excellent Overall Service
I gave you guys an 8 rating. I did this because of the time it takes for you to process claims. I have had Nationwide Pet Insurance for my dog for most of his life. Thanks to you and the insurance I have, I get a feeling that my vet bills aren't outrageously expensive. Sometimes, however I just wish the review of claims and the process would be faster from submittal to payment. Anyway, I'm glad I have insurance on my dog and glad that I have Nationwide.
Insurer: Nationwide
By: Ryan
Great customer Service
Very easy to use. Usually receive payment within 2weeks.
Insurer: Embrace
By: Connie
Always a big help with vet costs
our family has trusted Nationwide Pet insurance for many years. We get it through my work, which makes paying very simple. We take our responsibility as pet owners very seriously, and want the best for our dogs. Combined with Care Credit, we have a system that if one of our two standard poodles needs help, we are able to provide that help. Nationwide does tend to take a bit of time to review the claims but we just make the payments on the care credit card while we are waiting for disbursement. I have recommended this system to many people that I work with that have animals.
Insurer: Nationwide
By: Mychal