Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


November 06, 2018

Great!

I always find working with Nationwide seamless - I fill out the form, attach the vet receipt and email it in. They are always responsive and clear with their communications and before I know it, I am being reimbursed for my vet charges. It's reassuring to know that I have them on mine and my dog's side should anything come up with his health.

Insurer: Nationwide

By: Nicole

Useful
November 06, 2018

No hassle claims process

It was a completely stress free process. After submitting my claim, the reimbursement was directly deposited into my bank account in about a week.

Insurer: Nationwide

By: Ajmal

Useful
November 06, 2018

Easy to file claim

Easy to file claim and payment was received quickly

Insurer: Trupanion

By: Kristen

Useful
November 06, 2018

Everything has been processed easily

Everything has been processed easily and fast.

Insurer: Trupanion

By: Kim

Useful
Verified November 05, 2018

Great company to deal with

Trupanion is a great company to deal with. They are helpful and prompt at processing a claim. The only fault I found with them is when I initially signed my dog up I was told the amount I would be paying per month. I thought that was a permanent thing and was not informed until my payment went up that it could fluctuate. That I did not like.

Insurer: Trupanion

By: Jackie

Useful
Verified November 05, 2018

Great pet insurance company

I have been with Trupanion for many years. They have been very reasonable with rate increase and it is not depends on how old your pet is and how many claim you submitted. Their pet policy is reasonable and claim processing is very fast. My Vet has a direct link with them and within minutes our claim and payment was processed. Highly recommend if you care about the health of your Pet.

Insurer: Trupanion

By: Wymond

Useful
November 05, 2018

What a relief to have pet medical insurance

My husband is disabled and we live on a fixed income. Keeping his service dog healthy is critical to both of their well being and having Natiowide Pet Insurance has repeatedly been a great blessing. Although we must pay up front for vet services, and there is a $250 deductible, it is so worth it to get all of Hawkeye's wellness taken care of each year, and then to know we can afford to have his teeth cleaned or have other emergency vet services covered 80% if we need them. Nationwide pays promptly, and is helpful and easy to communicate with whenever we have questions or need help. We highly recommend Nationwide Pet Insurance for peace of mind and great service.

Insurer: Nationwide

By: John

Useful
November 05, 2018

Easy claim process, highly recommend!

This is my first time buying and using pet insurance. The company made the process. WIth a few clicks I was able to get paid.

Insurer: ASPCA

By: Stephanie

Useful
November 04, 2018

Already have recommended Trupanion

Already have recommended Trupanion to all my friends and family. I wish human healthcare was this easy! The process was smooth, easy, and quick. No hassle, no fuss! Far exceeded my expectations! Trupanion-er for life!

Insurer: Trupanion

By: Katherine

Useful
November 03, 2018

After a lot of research this is the best insurance

Nationwide is the best pet insurance out there. My Vet had recommended National to me, but I still wanted to do a lot of research and chose National. I did not make a mistake they are great!! Payments are quick and always correct, no questions on my part Nationwide is very clear on reimbursement!

Insurer: Nationwide

By: Carolyn

Useful

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