Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


November 13, 2018

FILING A CLAIM HAS BEEN EASY

FILING A CLAIM HAS BEEN EASY AND COVERAGE EQUALLY AS EASY. WE ARE THANKFUL FOR THIS COVERAGE.

Insurer: Trupanion

By: Lorrie

Useful
November 13, 2018

Never have a problem with claims

I never have a problem with claims since I can e-mail them in as attachments. Of course I wish I could have a plan with no deductible but I understand that it wouldn't be a popular product and probably unaffordable for most customers. I wish though that I could get a supplemental or wrap around for dental in particular. Sasha is a tiny Chiwawa so she will lose most her teeth as compared to larger dogs. It requires more cleanings. The $100 reimbursement for 2 cleanings is not realistic here on the East Coast. Why? Because the vet has to do the bloodwork before to make sure she is healthy enough before he does any dental work.

Insurer: Pets Best

By: Eugene

Useful
November 12, 2018

You have great in paying parts of her treatment!

I’m very satisfied with the payments I have received.

Insurer: Nationwide

By: Marci

Useful
November 12, 2018

Fantastic customer service and experience

Nationwide has been a great support for us with our dog. We have encountered some unexpected expenses with her and having the insurance has meant a lot to us. Auto-pay on the premiums make it easy to do, claims are easy to submit and payments are made promptly with no questions asked. Great service and great peace of mind for pet owners. We highly recommend!

Insurer: Nationwide

By: Suzanne

Useful
November 12, 2018

Excellent and Quick Response from Nationwide Pet Insurance

We have invested in Nationwide Pet Insurance for our rescue Maltese/Dachshund for 18-months. Once the deductible is covered, the response from Nationwide has been impressive. Our veterinarian files a claim for us, Nationwide notifies us of receipt of the claim and then let's us know the payment details. The checks arrive quite soon after treatment. We are grateful and impressed.

Insurer: Nationwide

By: Richard

Useful
November 12, 2018

Excellent and Quick Response from Nationwide Pet Insurance

We have invested in Nationwide Pet Insurance for our rescue Maltese/Dachshund for 18-months. Once the deductible is covered, the response from Nationwide has been impressive. Our veterinarian files a claim for us, Nationwide notifies us of receipt of the claim and then let's us know the payment details. The checks arrive quite soon after treatment. We are grateful and impressed.

Insurer: Nationwide

By: Richard

Useful
November 12, 2018

Trupanion has been fantastic

Trupanion has been nothing short of fantastic. Even while waiting for my new Visa, because mine was stolen and therefore they couldn't get my automatic payment, they are so understanding and patient. Love them. My cat has received excellent coverage when she became ill, there was no lag time between the bill and trupanions coverage which makes caring for Willow much less stressful

Insurer: Trupanion

By: Suzanne

Useful
November 12, 2018

Hands down the best pet insurance

Trupanion is hands down the best pet insurance company around. Hassle free and very quick at settling claims and issuing payments!

Insurer: Trupanion

By: Brian

Useful
November 11, 2018

Easy to file a claim

easy to file a claim, quick reimbursement!

Insurer: Trupanion

By: Joanne

Useful
November 11, 2018

Easy to fill out forms online

Easy to fill out forms online, and claims are paid in reasonably short order. Wish my own health insurance could work so well. Customer service on phone very helpful.

Insurer: Trupanion

By: Deborah

Useful

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