Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Easy to file a claim
easy to file a claim, quick reimbursement!
Insurer: Trupanion
By: Joanne
Easy to fill out forms online
Easy to fill out forms online, and claims are paid in reasonably short order. Wish my own health insurance could work so well. Customer service on phone very helpful.
Insurer: Trupanion
By: Deborah
Easy to submit claims
Easy to submit claims and always quick to be alerted to what is allowed and then check is deposited within 48 hours
Insurer: Trupanion
By: Laurie
Awesome
Never have to worry about out of pocket expenses
Insurer: Nationwide
By: Dawn
PetsBest coverage is amazing
I don't take surveys or leave reviews at all but I've had PetsBest for a while now and it just auto debits my account, take my dog to the vet, pay the bill, submit, done. There's never any questions asked, I pay the deductible and that's that, the coverage works amazing and I am proud to say I am a pets best customer for life, I appreciate everything you guys have done for me. Anytime I've had questions or needed help and called in I've always been helped by someone who completely knew what they were doing and talking about. I thank you pets best!
Insurer: Pets Best
By: Logan
I have recommended Trupanion to everyone
I have recommended Trupanion to everyone I know that has a pet. Every claim I have filed has been so easy and reimbursements have been in a timely manor
Insurer: Trupanion
By: Stephanie
Helpful and responsive service
Thanks for your prompt payment and easy to use website. I appreciate all you have helped me do for Shelby. She is doing so much better since she was treated very well for her illnesses.
Insurer: Nationwide
By: Michelle
Easy to work with
Always available to answer questions and quick to pay on claims
Insurer: Trupanion
By: Gwen