Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


April 22, 2019

Now that claims can be submitted with the VitusVet App Nationwide is so much better

Submitting a claim used to be ridiculous. It was a hassle with paper forms, Nationwide always claimed that not enough information was provided. Even my vet struggled to make it work. With the new VitusVet app it's like this service is finally out of the 1990s from a technology perspective. I was honestly considering cancelling the insurance because I hated submitted claims so much. With this improvement, River and I are once again happy customers.

Insurer: Nationwide

By: Adam

Useful
April 22, 2019

Happy that we decided to insure our Frida with Nationwided

Nationwide is a great pet insurance. Ease of opening a claim and requesting reimbursements. Offer best coverage.

Insurer: Nationwide

By: DIANE

Useful
April 22, 2019

Quick response

I was pleased with the quick response and payment on the claims. Thank you

Insurer: Nationwide

By: Pam

Useful
Verified April 21, 2019

Excellent

Exremely happy with response to our last invoice payment. Quickly done. Thank you Trupanion.

Insurer: Trupanion

By: Gary

Useful
April 21, 2019

It looks like this insurance would fit…

It looks like this insurance would fit for my puppy care. And I can pay only $100 deductible yearly, and paymen would be around $35

Insurer: Prudent Pet

By: Leroy

Useful
April 19, 2019

Easy to file a claim

Easy to file a claim and quick payment

Insurer: Pets Best

By: Renee

Useful
April 18, 2019

very good service

I tried several pet plan and stayed with this one. they have been very easy to work with. simple set up and very good on the payment turn around. overall I highly recommend them.

Insurer: ASPCA

By: megne

Useful
April 18, 2019

Excellent cost-effective care for our beloved pets

I have chosen the most complete coverage that includes reimbursement with medicine expenses for example and I am very satisfied. The payment is made in average one month after the submission of the claim form. It was definitely a good choice.

Insurer: Nationwide

By: Patrícia

Useful
April 18, 2019

I would recommend you to my friends

I have gotten great service from your company since choosing to have you insurance Blondie . I appreciate your timely review of my claims and quick payment.

Insurer: Embrace

By: Kathy

Useful
April 18, 2019

love it.

Love this insurance even more now that You can get your reimbursement by electronic deposit.

Insurer: Nationwide

By: Kathryn

Useful

Compare top pet insurance providers plans.