Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Very quick payment
Very quick payment on claims, and Trupanion is always so friendly and helpful when you call.
Insurer: Trupanion
By: Danielle
Good coverage
I received the coverage I was promised and the claims process was made easy by my Vet who worked directly with Trupanion to handle all the details.
Insurer: Trupanion
By: Charles
Easy and quick
Easy to file and payment was very quick
Insurer: Pets Best
By: Lisa
Very fast
Very fast in sending our check. 90% is great to get back because surgery is so expensive.
Insurer: Trupanion
By: Nancy
Easy to submit
Easy to submit, fast turn around
Insurer: Trupanion
By: Brian
I feel confident with Trupanion
Because I feel confident with Trupanion, quick to pay, customer service is always helpful, and direct pay if needed, which is very helpful when Trupanion has emergencies
Insurer: Trupanion
By: Susan
Your help is the BEST!
I’m a disabled retired woman and your pet insurance is the best! Being on a fixed income takes it’s toll on people and thanks to you I don’t have to worry about taking my dogs to the vet. I know that the monthly payment I make insures that my dogs can go to the vet when sick and also for their yearly wellness check ups and shots. It surely helps me knowing that I will get some money back after paying the vet. I have had your insurance for many years and plan to keep it for many more. Thank you!
Insurer: Nationwide
By: Shannon
Infected anal glands.
After several weeks of vet visits and different antibiotic treatments, Cooper’s infection seems to have cleared. Need to give it another week and possible recheck visit with the vet and he should be fine. Thanks to your help with the bills it was easier for me to deal with the ordeal. I think you are just great!
Insurer: Nationwide
By: Arlene
Easy Peasy!
I took my dog to the vet for a health problem. The day after the vet office submitted the claim, i received notification from Trupanion that they cut a check and it was in the mail to me. Streamlined and easy, what more can you ask for?
Insurer: Trupanion
By: Nicole
Great and fast service no problems at all
Very helpful and quick payment
Insurer: Nationwide
By: Bill