Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Easy to use and speedy service
I was very impressed with how easy it was to make my claim. I was even more impressed with how quickly my claim was processed as well as the manner in which my money was deposited into my account.
Insurer: Nationwide
By: Stacy
Easier than I thought it would be!
Knight is 5 yrs old and this is the first time we had to file claims for him. He had a cancerous tumor removed and it was very upsetting to everyone in our house, but at least we didn't have to worry about the financial aspect of it - only of Knight getting better. Nationwide processed the claims faster than expected. I would definitely recommend them to anyone who has a pet!!
Insurer: Nationwide
By: Barbara
Great coverage, fast claim process and helpful customer service!
I've been very happy with Nationwide pet insurance and have used them over the past 8 years to insure 3 pets. Their claim process is easy and if you use their direct deposit option, claim payments are extremely fast. I highly recommend!
Insurer: Nationwide
By: C
Very Easy
The process is very simple, from filing the claim to receiving payment. The Vitus Vet app makes it a seamless process. Thank you!
Insurer: Nationwide
By: Jason
Pets Best insurance is the best investment!
In an increasingly frustrating and negative society, the one thing you don’t need is a hassle about getting reimbursement when your beloved pet is injured. A quick phone call to ask how to submit a claim was answered immediately, and the friendly representative stayed on the line until my she verified my claim was submitted properly. Pets Best insurance is the best investment!
Insurer: Pets Best
By: Cynthia
Fast payment
Very easy to make a claim with very fast payment and clear explanation of benefits.
Insurer: Pets Best
By: Jerry
Easy on line transactions.
Easy on line transactions. Payments are fast and accurate.
Insurer: Trupanion
By: Joseph
Customer friendly and easy to process
Easy to do and process
Insurer: Trupanion
By: Karen
Peace of Mind Experience
Timely payment. This was very much appreciated. Great service.
Insurer: Trupanion Canada
By: Lygia
Fast and easy without any hassle!
When submitting my claims, I worried that I'd have to deal with someone questioning every expenditure and whether or not my dog's issues were covered. Thankfully, I had the opposite experience! My claims were processed quickly and I received payment in a very short amount of time. Hopefully I won't ever have to use them again, but if I do, it's comforting to know I can make the best health decisions for my dog without worrying about cost!
Insurer: Nationwide
By: Matt