Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Overall, this is a great insurance.
Other than the delay in payments and the annual increases, this is a wonderful insurance; one of the best I've found.
Insurer: Nationwide
By: DORETHA
Hassle-free claim service
Enrollment was easy. I answered a few questions and chose my plan. I liked the idea of major medical coverage without a lot of claims for every little thing such as office visits and routine medications, etc. But, when my dog had surgery and I went online to file a claim, I was pleasantly surprised by the speed and the ease of the process. I attached the surgeon's invoice, answered a couple of quick questions, and that was it! Trupanion took it from there. I didn't have to go back to the surgery center to fill out forms and get a signature from the vet, etc. The claim was paid within a week! I recommend Trupanion, without hesitation, to all pet owners.
Insurer: Trupanion
By: Jim
Happy to be a Nationwide Customer
Nationwide Pet Insurance is by far the best insurance company! Easy forms, right from your iPhone, quick email response, and reimbursements within a month!
Insurer: Nationwide
By: Kathleen
Super fast!
My puppy had to get all of her routine shots and visits...so many visits! Only had PetsBest for a month and they already sent 2 checks super fast!
Insurer: Pets Best
By: Alexandra
Always great service!
Always great service! Easy to file claims!
Insurer: Trupanion
By: Diane
Payment was made promptly
Payment was made promptly and direct to Vet.
Insurer: Trupanion Canada
By: Farah
Nationwide took the worry away
When our 1 year old puppy get extremely sick on a weekend. Our local 24 hour animal hospital saw us not once but 3 times within that weekend. Thank goodness for my pet insurance. I faxed over the claim form and bill and before I know it Nationwide sent me an email saying I had money coming back. Took the financial worry away.
Insurer: Nationwide
By: Kim
Nationwide is Grand!
I have been client of this insurance company for over 20 years and they have always been spot on......easy to file claims, payment in a timely manner with all the explanations. Nationwide was right there to help with Sadie's set back and happy to say she is 4+ good! Thank you for all you do to help me to be able to give the best care ever.
Insurer: Nationwide
By: C'Leste
Heartguard pill refill
It was time to refill Quinn's Heartguard for the year. I was happy to receive her insurance payment. We had already reached her deductible.
Insurer: Nationwide
By: Stacey
easy and affordable
Once all the insurance is set up, the bank information and the apps, it is easy to file claims in minutes, literally minutes. I have not had any issues with things being covered or not.
Insurer: Nationwide
By: Dan