Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,298 total


November 25, 2018

I love PetsBest

I love PetsBest, I always get fast processing of my claims and whenever I need to ask something there is always someone there

Insurer: Pets Best

By: Danyelle

Useful
November 25, 2018

Appreciate the ease and simplicity of the claims process

I greatly appreciate the ease and simplicity of filing claims and the clarity and timeliness of response from the PetsBest team.

Insurer: Pets Best

By: Susan

Useful
November 25, 2018

Claim was easy to file

Claim was easy to file and the response was prompt. Thank you again Pets Best for helping with my expenses.

Insurer: Pets Best

By: Eleonora

Useful
November 25, 2018

Pet's Best makes it so easy

Pet's Best makes it so easy to file claims and they have always been wonderful to work with.

Insurer: Pets Best

By: Dale

Useful
November 25, 2018

So far, excellent customer

So far, excellent customer service and fast reimbursement / direct deposit process.

Insurer: Trupanion

By: LIZZIE

Useful
November 25, 2018

Quick.

Quick. Amount paid was as requested.

Insurer: Trupanion Canada

By: David

Useful
Verified November 24, 2018

Bernie faced cancer head on and her Veterinary Specialists were awsome, but without TRUPANION, I wouldn't be hugging her today!

Once a focused diagnosis is established for an ongoing problem, the claims "fast track" through Trupanion's Claim processing system. By using direct deposit, the insurance payment is received in lightening time. Thankfully, this is far better than my own personal human health insurance. Have referred MANY. Most listen to my advice and signed up with Trupanion. You insure for the worst and hope for the best! In my humble opinion, Trupanion is # 1.

Insurer: Trupanion

By: Patti

Useful
November 24, 2018

A must!

Pet insurance is a must and Nationwide is the way to go. Your premium payments pay for themselves within a couple of well visits or trips to the vet. Easy, online claim process makes submitting a claim a breeze!

Insurer: Nationwide

By: Lara

Useful
November 24, 2018

Easy and fast process

I am technologically challenged and was concerned a claim would be difficult to file. I don't even know what the formats you asked for meant. But I took pics of the needed info, attached them to the form, and like magic I was done. The response time was very fast. Wish people insurance was so easy.

Insurer: Pets Best

By: Vana

Useful
November 24, 2018

The claims process is very easy

The claims process is very easy for me to do online, and I received my funds through direct deposit which is very convenient. Thank you!

Insurer: Pets Best

By: Rachel

Useful

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