Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Submission of claims
Our Vet submitted two claims and they were quickly processed and paid.
Insurer: Trupanion
By: Dorie
Efficient and fast claim processing
Was able to get preauthorization for the procedure. Once done, monies were deposited in my account quickly. I wish human medical insurance was this transparent and efficient!
Insurer: Trupanion
By: Sydney
The best
It is always fast easy and accurate. We love Trupanion!
Insurer: Trupanion
By: Gregg
Speedy Claims Processing
Very speedy claims processing and payment no more than 1 week between submitting the claim and receiving the reimbursement via ACH.
Insurer: Trupanion
By: Edward
They are always there when I need them.
They are always there when I need them. Fast and easy claim process.
Insurer: Trupanion
By: Kathleen
Trupanion Claim experience
I love that the claim can be processed by the vet office right while I stand there. You respond immediately and I know before I leave the office what portion of the claim can be covered. So easy and so convenient.
Insurer: Trupanion
By: Jeanne
Disappointed
I have been with your company for 5 years and will be canceling my policy as soon as I receive my reimbursements. You have continued to increased my monthly payment and will not pay for some of my dogs medicines, I am so upset with your service and lack of coverage I would never recommend your company.
Insurer: Nationwide
By: Amy
Best decision I ever made
The best decision I ever made was choosing Nationwide Pet Insurance for my Dog. The rates are very reasonable, the customer service is next to none. It is so easy to make a claim, online or via email, and the turn around time is priceless. Not to mention the piece of mind insurance gives you.
Insurer: Nationwide
By: Shawn
Amazing
This is the first time my wife and I had to use the insurance I love the ease of filing a claim and the process. Also the follow up afterwards is great customer service I highly recommend Nationwide to all pet owners
Insurer: Nationwide
By: Chris