Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,298 total
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Easy and fast process
I am technologically challenged and was concerned a claim would be difficult to file. I don't even know what the formats you asked for meant. But I took pics of the needed info, attached them to the form, and like magic I was done. The response time was very fast. Wish people insurance was so easy.
Insurer: Pets Best
By: Vana
The claims process is very easy
The claims process is very easy for me to do online, and I received my funds through direct deposit which is very convenient. Thank you!
Insurer: Pets Best
By: Rachel
The vet clinic submitted the bill
The vet clinic submitted the bill and the claim was paid promptly within days.
Insurer: Trupanion
By: Denise
Everything was quick and easy
In a time that was super stressful, my dog having to go to the hospital because she ate something she wasn't supposed to, was made easy with PetsBest. Everything was quick and easy, I just logged in, uploaded the invoice from the hospital, and not long after we received the check in the mail. It couldn't have been smoother. It's also nice to know that we didn't have to stress about the money we were spending to help our pet. Thank you PetsBest. I wish there were a few more days to file an accident claim. With everything being so chaotic, it could be easy to miss the date.
Insurer: Pets Best
By: Josh
Pets Best is the best insurance
We had a huge bill due to the fact that our Great Dane Piper got injured and had to spend several days at our CARE emergency pet clinic. Pet's Best processed our claim without any undue problems. I still feel that after several years of covering our Pets, Pets Best Health Insurance is the best we have ever dealt with.
Insurer: Pets Best
By: Annelie
Nationwide is the best for pet insurance
I have no problems and payments are prompt
Insurer: Nationwide
By:
You guys are the best!!
I am so glad I have you to cover our boy.. the easiest and best experience possible.
Insurer: Nationwide
By: David
Good turn around for payment
I have been pleased with the payments for the claims I’ve sent in.
Insurer: Nationwide
By: Joyce
Could not ask for more
Incredibly rapid processing (2 days) and reimbursement (1 week via direct deposit). Reimbursement was exactly what I was expecting. Could not ask for more efficient service. Very happy camper.
Insurer: Pets Best
By: Marian
Very satisfied
I was so worried when my puppy started limping and the diagnosis was surgery and then the cost was $2500 so I did a pre authorization and got approved before setting the surgery date and it all went smooth I had a check in the mail 2 days after the claim was approved. Very satisfied
Insurer: Pets Best
By: Chelsea