Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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FAST and EASY claims submission/reimbursement
My wife and I purchased our pet health insurance from ASPCA originally understanding our young puppy would need several vaccinations, and neutering. That was our primary concern. Paired with the narrow understanding of the organization's positive relationship with helping the animal community, and local representation in Northern California, it was a no brainer to choose ASPCA. A few weeks ago, they rose to the occasion and delivered on their values after our then 8-month old Cockapoo, Mambo, went through a traumatic experience with his mouth causing him enough pain to force him to stop eating. After fluids, pain medication and antibiotics - I'm happy to report that Mambo is back to his normal, playful, loving self! The ordeal came with unexpected expenses that we would have struggled to cover ourselves, but thanks to their quick and easy claims submission and payment process, we're back on our financial feet. It's hard to put a price tag on peace of mind, but after going through such an shocking experience with our pup, so early in his life, I'm happy we chose to trust ASPCA with our pet insurance!
Insurer: ASPCA
By: Matthew
Great service, caring people
We love Healthy Paws pet insurance because you can set your own rate by choosing your deductible and your copay! We have a Saint Bernard who seems to have a lot of issues, so we choose the 90% coverage, which is great for us because it covers his expensive tests and procedures. But on our other dog, who doesn't need as much medical care, we choose the 70% option to save on the premium. Works out great for us. The claims process is easy and they pay quickly.
Insurer: Healthy Paws
By: Lori
Always up to date on payments and so easy to work with
Always up to date on payments and so easy to work with
Insurer: Trupanion Canada
By: Lynn
Awesome
I really appreciated that it was able to be direct billed right at the office when I was checking out. Not having to worry about getting forms signed/filled out/submitting and waiting in a stressful situation was awesome.
Insurer: Trupanion Canada
By: Rina
Fair and simple
My cat made a couple of expensive visits. Claim took 15 days, fair and easy
Insurer: Nationwide
By: Sandra
Easy-peasey
Nationwide makes things so easy! My vet filed the form and a reimbursement check lands in my checking account a week or so later!
Insurer: Nationwide
By: Liza
Fast process of claim
Very easy to send in claims and fast payment.
Insurer: Nationwide
By: TODD
Worth the money
Super easy to submit claims and payment arrives in reasonable time frame.
Insurer: Nationwide
By: Juan