Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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This is a fast and easy process
This is a fast and easy process. Payment was fast and I completely understood EOB. Great experience once again.
Insurer: Pets Best
By: Lauren
I appreciate pets best
The claims process is very easy to do and takes like 5 minutes to file a claim. You process in a very timely manner and money was deposited right in my account. I appreciate pets best, you have save us a lot of money because my puppy has seizures and medication alone is expensive. Thanks for all you do.
Insurer: Pets Best
By: Edwin
This is so easy
I had used a different insurance for my previous dog--it was so hard to put in a claim; had to remember to bring form to vet and then fax it in. This is so easy to just submit on line the next day--I receive payment within 7-10 days!
Insurer: Pets Best
By: Maureen
Submit claims on my phone
So easy to submit claims on my phone and let Pets best do the rest of the work.
Insurer: Pets Best
By: Sheri
Like lightening!
The few times I have submitted claims, Pets Best was like lightening! I am so very happy with the Pet Insurance you offer and rates are so affordable. You cover just about everything! I always recommend Pets Best to friends, family and put your good name out there for everyone! Thank you so very much!
Insurer: Pets Best
By: James
Extremely responsive
Pets Best has always been extremely responsive. They process claims very quickly and the app makes them so easy to file. Love Pets Best and would recommend to anyone.
Insurer: Pets Best
By: Lisa
Worth every penny
My husband really wasnt sure about having insurance, and we haven't had to use it as much as I was worried we would need to, but I have zero regrets, the process is quick and easy the monthly payments are low and the deductible is reasonable. I recommend my insurance to everyone. I am thrilled I choose nationwide for ALL of my insurance needs.
Insurer: Nationwide
By: Emily
Super easy and quick process
This was my first time filing a claim and it was so easy and quick. I received email and text updates and could also check online. Having the option for electronic funds transfer made it even easier. No waiting around for a check or the mailman.
Insurer: Nationwide
By: Althea
Your company provides excellent, prompt and professional service
Kylie has required surgery and various medications from the Ridgewood Veterinary Hospital located in Ridgewood, New Jersey. Your attention to detail by explaining which services are covered and those that are not is superb! Also, payment is prompt, courteous, and accurate. I would not hesitate to recommend your company to any of my friends and colleagues!!
Insurer: Trupanion
By: Andrew
Nationwide pet insurance is hassle free and a life saver!
I have had Nationwide pet insurance on my dog for over 2 years now and am glad I do! The claims process is super easy and as long as I provide what I am supposed to there have been absolutely no issues getting paid. I highly recommend Nationwide pet insurance!
Insurer: Nationwide
By: Lauri