Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,202 total
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Very fast reimbursement
Very fast reimbursement on our claim. Never a hassle when submitting claims.
Insurer: Trupanion
By: David
The claims process is so quick and easy
The claims process is so quick and easy.
Insurer: Pets Best
By: Kim
I have only praise for Pets Best
I have only praise for Pets Best. Unfortunately I have a dog that has been diagnosed with Inflammatory Bowel Disease and it is a process of elimination with tests and treatments to diagnose. Fortunately there was Pets Best to pay for the numerous expenses. I am so thankful for this insurance. And the process to file a claim is so easy and payment is usually received within just a few days. Keep up the great work.
Insurer: Pets Best
By: Mindi
The claim was processed very quickly
The claim was processed very quickly. I was so worried about my baby and for Pets Best to process my claim so quickly ease some anxiety. Was sent to them on a Saturday and by Monday it had been processed and reimbursement was pending in my bank. Can not ask for anything more. Just a great company to have looking out for you and your pet.
Insurer: Pets Best
By: Lee
Very fast response and payment
Our claim was pretty straightforward, our dog swallowed a rock. The response to my first claim from the vet office was very fast. And the payment for that one and for the surgery he had came extremely fast. We were very pleased
Insurer: Pets Best
By: Dave
Prompt payment
Prompt payment and very efficient to work with
Insurer: Trupanion
By: Vicki
Claim was processed promptly.
Claim was processed promptly. Non-covered items were clearly explained.
Insurer: Trupanion
By: Susan
My rate has increased so much
Because my rate has increased so much that I'm not sure I'm going to able to afford it much longer. I need you to send me my initial payment agreement
Insurer: Trupanion
By: Teri
Great coverage
My puppy was hit by car and the claim was extensive. Nationwide processed the claim quickly so I was able to pay off the Credit card before too much interest accrued.
Insurer: Nationwide
By: Roberta