Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,202 total
Other Categories
Very happy!
Easy to submit claims, paid remarkably fast (2 days). Very happy with Pets Best!!
Insurer: Pets Best
By: Tina
Very streamlined.
Very streamlined. Her vet started the process and trupanion What is quick to respond and we had a reimbursement by the following week
Insurer: Trupanion
By: Jennifer
It's so nice
It's so nice to be able to send my bills in an email from my phone. The payment is also always pretty fast.
Insurer: Trupanion
By: Becky
Pet Insurance Payments
I am very please with the way my claims for Rookie are processed. I really appreciate the option to have payments electronically credited to my account. The claims are being processed quickly and efficiently.
Insurer: Nationwide
By: Teresa
Very s l o w claim reviewing and payments
At this point Nationwide is 3 claims behind in payment. Two that were missing information and were resubmitted and one new one - totally three. My payments are not behind and I’d like to be paid more timely.
Insurer: Nationwide
By: Cheryl
Very fast reimbursement
Very fast reimbursement on our claim. Never a hassle when submitting claims.
Insurer: Trupanion
By: David
The claims process is so quick and easy
The claims process is so quick and easy.
Insurer: Pets Best
By: Kim
I have only praise for Pets Best
I have only praise for Pets Best. Unfortunately I have a dog that has been diagnosed with Inflammatory Bowel Disease and it is a process of elimination with tests and treatments to diagnose. Fortunately there was Pets Best to pay for the numerous expenses. I am so thankful for this insurance. And the process to file a claim is so easy and payment is usually received within just a few days. Keep up the great work.
Insurer: Pets Best
By: Mindi
The claim was processed very quickly
The claim was processed very quickly. I was so worried about my baby and for Pets Best to process my claim so quickly ease some anxiety. Was sent to them on a Saturday and by Monday it had been processed and reimbursement was pending in my bank. Can not ask for anything more. Just a great company to have looking out for you and your pet.
Insurer: Pets Best
By: Lee
Very fast response and payment
Our claim was pretty straightforward, our dog swallowed a rock. The response to my first claim from the vet office was very fast. And the payment for that one and for the surgery he had came extremely fast. We were very pleased
Insurer: Pets Best
By: Dave