Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Easy process and fast response
Easy to apply for the reimbursement and the money was sent in a quick enough timeframe.
Insurer: Nationwide
By: Chris
Best Insurance!
Shortly after getting my golden puppy I felt at sometime, health insurance would be a good investment. She is very driven and full of energy. We hike, train and fish together. At four she was diagnosed with severe hip dysplasia. My vet recommended a full hip replacement in her left hip. I contacted Healthy Paws to confirm I would be reimbursed 90% of the cost. A few days after the procedure they direct deposited that amount into my bank account. It was a life saver. Excellent customer service, and prompt payment put me at financial ease. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Jerry
We love Embrace!
We've had nothing but great experiences with Embrace. The claims process has always been simple and smooth. We see the vet, the vet submits our claim, the claim is approved, the money gets directly deposited into our bank account. Knowing that our dog's veterinary bills won't become a financial burden has given us great peace of mind. As long as we've got dogs, we're going to be Embrace customers.
Insurer: Embrace
By: Penn
Lifesaver
After a very large vet bill for orthopedic surgery on our Great Pyr The claim was submitted by emailed and paid within 3 weeks directly to our bank. your claims service has been super.
Insurer: Nationwide
By: Pam
Amazingly easy process
Our dog recently suffered seizures and was diagnosed with an idiopathic epilepsy and will require ongoing medication and testing for at least the next few years. I was very concerned after two nights in the hospital and the cost of the tests that somehow you would find a loophole to not pay the claim. I was pleasantly surprised to find that you honored the 90% coverage that my plan says that I have! I uploaded a PDF of the vet bill that we paid and within seven days it was in my bank account! It was an amazingly easy process! So happy I chose this company to cover our dogs!
Insurer: Pets Best
By: Sandra
This is the best insurance for my pets!
This is the best insurance for my pets. They respond very quickly, and have check to me usually within a week. I have been using this insurance for years.
Insurer: AKC
By: Joanne
Great Service
Great service, ease of claim, and timeliness and convenience of reimbursements
Insurer: Nationwide
By: Cheryl
wonderful!
the ease of sending in for reimbursement is A plus!
Insurer: Nationwide
By: Linda
Better to have then not!
It is wonderful and very easy to take my dog to the vet when he was limping about! Even though I have to pay out of pocket for the visit I usually get it back quickly.
Insurer: Nationwide
By: Kathleen
Claims are very easy to file but a little slow to receive payment.
Claim filing is very easy but a bit slow to hear a response and receive payment.
Insurer: Nationwide
By: Lisa