Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,202 total
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Relieved to have the coverage
When we adopted a 6 y.o. rescue, we decided to get Pet's Best health insurance. This was the best decision we could have made. Just 6 months after we had her, she became very I'll and needed to have an infected kidney removed. The costs for all her care without insurance would have forced us to decline treatment and have her put down. BUT, we were able to have the surgery and our $7,000. bill was only $2,000. after the insurance reimbursement. Two years later, she is healthy but we keep the insurance in place because you never know what can happen. ALSO, they pay you within a few days of your claim. This was truly a lifesaver for our little yorkie.
Insurer: Pets Best
By: Adrienne
Never let's us down.
Our problem is teeth. Denny is a rescue dog and refuses to allow us to brush his teeth. We use all the other aides. None the less, his teeth go bad from gum disease. When I take him in I am always afraid the he will lose a tooth. Since I got Trupanion, this is no longer a fear. They will cover extractions. The paperwork is done through my vet's office and applied directly to my bill. Result is a healthy dog with minimum of fuss.
Insurer: Trupanion
By: Leslie
Excellent
Very quick payment on claims, always helpful and friendly whenever I call.
Insurer: Trupanion
By: Danielle
You guys are awseome!
Thanks for making my life easier with the bills that come with taking diesel to the vet
Insurer: Nationwide
By: Peter
Very quick payment
Very quick payment on claims, and Trupanion is always so friendly and helpful when you call.
Insurer: Trupanion
By: Danielle
Good coverage
I received the coverage I was promised and the claims process was made easy by my Vet who worked directly with Trupanion to handle all the details.
Insurer: Trupanion
By: Charles
Easy and quick
Easy to file and payment was very quick
Insurer: Pets Best
By: Lisa
Very fast
Very fast in sending our check. 90% is great to get back because surgery is so expensive.
Insurer: Trupanion
By: Nancy