Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,202 total


November 29, 2018

Relieved to have the coverage

When we adopted a 6 y.o. rescue, we decided to get Pet's Best health insurance. This was the best decision we could have made. Just 6 months after we had her, she became very I'll and needed to have an infected kidney removed. The costs for all her care without insurance would have forced us to decline treatment and have her put down. BUT, we were able to have the surgery and our $7,000. bill was only $2,000. after the insurance reimbursement. Two years later, she is healthy but we keep the insurance in place because you never know what can happen. ALSO, they pay you within a few days of your claim. This was truly a lifesaver for our little yorkie.

Insurer: Pets Best

By: Adrienne

Useful
Verified November 29, 2018

Never let's us down.

Our problem is teeth. Denny is a rescue dog and refuses to allow us to brush his teeth. We use all the other aides. None the less, his teeth go bad from gum disease. When I take him in I am always afraid the he will lose a tooth. Since I got Trupanion, this is no longer a fear. They will cover extractions. The paperwork is done through my vet's office and applied directly to my bill. Result is a healthy dog with minimum of fuss.

Insurer: Trupanion

By: Leslie

Useful
Verified November 29, 2018

Excellent

Very quick payment on claims, always helpful and friendly whenever I call.

Insurer: Trupanion

By: Danielle

Useful
November 29, 2018

You guys are awseome!

Thanks for making my life easier with the bills that come with taking diesel to the vet

Insurer: Nationwide

By: Peter

Useful
November 29, 2018

Very quick payment

Very quick payment on claims, and Trupanion is always so friendly and helpful when you call.

Insurer: Trupanion

By: Danielle

Useful
November 29, 2018

Good coverage

I received the coverage I was promised and the claims process was made easy by my Vet who worked directly with Trupanion to handle all the details.

Insurer: Trupanion

By: Charles

Useful
November 29, 2018

Easy and quick

Easy to file and payment was very quick

Insurer: Pets Best

By: Lisa

Useful
November 29, 2018

Very fast

Very fast in sending our check. 90% is great to get back because surgery is so expensive.

Insurer: Trupanion

By: Nancy

Useful
November 29, 2018

Easy to submit

Easy to submit, fast turn around

Insurer: Trupanion

By: Brian

Useful
November 29, 2018

I feel confident with Trupanion

Because I feel confident with Trupanion, quick to pay, customer service is always helpful, and direct pay if needed, which is very helpful when Trupanion has emergencies

Insurer: Trupanion

By: Susan

Useful

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