Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,202 total
Other Categories
Great Service with prompt
Great Service with prompt payment. The new online service is very easy to use and communication on the process is prompt
Insurer: Trupanion Canada
By: Colin
The claims process has been fast
The claims process has been fast and easy from submission to receiving reimbursement. I'm very happy with Pet's Best.
Insurer: Pets Best
By: Nina
Easy to submit and Claim
Easy to submit and Claim, received the payment in 3 days
Insurer: Pets Best
By: Christina
Super easy to file claim
Super easy to file claim and reimbursement was quick.
Insurer: Pets Best
By: Debra
Pets Best claims process is so easy.
Pets Best claims process is so easy. The notifications are timely as well as payment. The explanation of benefits is clear. Without Pets Best, Ace's treatments would be a significant strain on our budget. I have recommended Pets Best to all my rescue friends and potential adopters.
Insurer: Pets Best
By: Raegan
service is prompt & courteous.
service is prompt & courteous. I like that vet's office handles claims & there's no paper work for me. not happy with premium increase but I guess it's necessary.
Insurer: Trupanion
By: Margaret
It's quick, direct billed
It s quick, direct billed and you know where you stand right at the vet
Insurer: Trupanion Canada
By: Laurie
So easy to deal
So easy to deal with and prompt with payments.
Insurer: Trupanion Canada
By: Michelle
No hassles
It was as prompt as I would have expected. No real hassles in getting the credit.
Insurer: Trupanion
By: Diane
I recommend Trupanion
I have nothing but a positive experience with Trupanion. Payments made on the spot to my vet - no extra out of pocket. It has been a tremendous relieve for me to have this insurance for my dog - who unfortunately has needed to go to the vet often. I have recommended Trupanion to do many - I will continue to shout Trupanion's praises!!!
Insurer: Trupanion
By: Kathryn