Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Thank you, Healthy Paws!
My dog ingested a toxin and visited two different specialists for care. Healthy Paws was quick to process the two claims reimburse me for 90% of the costs after the deductible kicked in. Submitting each claim was simple and getting reimbursed was even easier - their direct deposit appeared within 24 hours of each claim being processed. I couldn’t be happier with Healthy Paws!
Insurer: Healthy Paws
By: Jeannette
Claim process is easy and payment is received quickly.
The claim process is very easy and I have the payments sent directly to my checking account. My vet asked what insurance we have after hearing all my excellent reviews and said she will recommend Nationwide to clients who ask about insurance for their pets. I have always had excellent customer service and payments are made within 30 days. Thank you, Nationwide.
Insurer: Nationwide
By: Laurie
THE BEST SERVICE EVER!
SO every time i receive a refund check back, after making a claim, i call Nationwide to thank the company for the excellent service I get. Your company is everything you hold it out to be AND MORE. Your service representatives are great and your follow-through is beyond measure. SO IN TWO WORDS, "THANK YOU!!!!!"
Insurer: Nationwide
By: Robin
Very Satisfied
Prompt processing and payment
Insurer: Trupanion
By: Mary
Amazing Pet Insurance Company
I never hesitate when I think my pup is hurt or sick. I just take her. I know I have to pay visit up front, but you dont wait long to be reimbursed. It pays for itself every year. Shadow loves the vet too!!
Insurer: Nationwide
By: Rebecca
Glad I Chose Nationwide
Nationwide is easy to deal with. The application for insurance is a breeze to fill out, and receiving 90% of covered expenses is fantastic.
Insurer: Nationwide
By: John
great pet insurance
smooth fast honest transactions no surprises
Insurer: Trupanion
By: Brian
Couldn't have been any easier
I've had this policy for almost three years, but this was the first time I had to file a claim. I was very pleasantly surprised by how easy it was to do the claim online, and how fast the claim was paid.
Insurer: Nationwide
By: Anne
The claim process was easy and fast
I was able to process the claim through the App. It was easy to capture and upload the paperwork. The claim was processed in about a week.
Insurer: ASPCA
By: Scott
Long wait
Insurance covered our vet visit but required extra documentation. Emailed claim paid but took 10 gays to receive check. Will switch to automatic deposit for sure.
Insurer: Nationwide
By: Elaine