Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,202 total
Other Categories
Absolutely wonderful.
Absolutely wonderful. My dog had a herniated disk in her neck and had to have surgery. It was peace of mind not worrying how I was going to pay for it. The claim process was a breeze and I received payment within days. I tell everyone how great Pet's Best is.
Insurer: Pets Best
By: Ben
The overall claim submission process is very easy
The overall claim submission process is very easy. They keep you well apprised of the status. My last claim submission was processed and check received in 3 days.
Insurer: Pets Best
By: Charles
Quick response time
Quick response time to a claim
Insurer: Trupanion
By: Christine
the claim process
the claim process was easy and my check was received quickly
Insurer: Trupanion
By: Debra
Quick Payments!
Appreciate the quick reimbursement payments! Thank you!
Insurer: Nationwide
By: Elizabeth
So easy with Pets Best
After a scare with our pup, we were very relieved to have our claim approved and payment sent so quickly. The last thing we want after worrying about our pet is to also worry about payment. Pets Best made it so easy. With our last pet insurance company, it felt like we were jumping through hoops to get a claim approved.
Insurer: Pets Best
By: Nicholas
Fast and very user friendly
Fast and very user friendly, Love it. Have gotten my daughter to register too.
Insurer: Trupanion
By: Pat
Efficient
First claim/s. The app is easy to use. Claim was processed in a couple of weeks and amount paid directly into my account. Very impressed with the whole process. Definitely recommend
Insurer: ASPCA
By: Philip
ASPCA Exceeds My Expectations!
ASPCA truly has exceeded my expectations. I have never purchased pet insurance before, but as my dog turned 7 this year, I figured it was a good idea to look into it and take the plunge. Sadly, my dog had a random seizure a few weeks ago, so I submitted a claim for her ER vet bill. It was super easy to submit the claim via the mobile phone app, and I was shocked at how quickly my claim was processed and paid out to me! If only all human insurance companies were like ASPCA! I am also grateful for the follow up phone call to check on my dog, and make sure I was satisfied with the service. Thank you ASPCA!!!
Insurer: ASPCA
By: Brooke
Our puppy ate a sock
Our puppy ate a sock and it got stuck in her intestines. I spent hours at the vet and ultimately she needed to stay the night. I had two claims, one at her regular vet and another at the ER. Trupainion paid their portion on the spot, saving me from the headache of submitting claims and getting reimbursed. And 90% paid?! WOW, beyond grateful!
Insurer: Trupanion
By: Kari