Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Very easy process, with claim paid promptly.
I am very pleased with Nationwide Pet Insurance. Submitting a claim is easy, and I get payments directly deposited into my bank account.
Insurer: Nationwide
By: Lois
This is the best insurance we have used!
This is the best pet insurance we have used. The claim is easy to make, it was fast, and the payment was easily transferred directly into my bank account. Everything the representative told us was true (and my husband and I were VERY skeptical after the last company we tried). We have told everyone who asks us about how easy this company is to deal with. Thank you!
Insurer: Nationwide
By: Cindy
Hassle Free Care!
I appreciate how easy and hassle free filing a claim is with Nationwide. They follow through with exactly what the policy states and I can count on a quick payment.
Insurer: Nationwide
By: Jessica
Claim paid quickly with no hassle
Claims can be filed online quickly and easily, and once filed, they are promptly paid, by direct deposit if you choose that method.
Insurer: Nationwide
By: mike
Always reliable and fair with timely claim payments
Very efficient payments with great explanation of benefits.
Insurer: Nationwide
By: Julie
You made claim filing, processing and customer service a joy for me and my pup!
I have had this insurance for years and never had a claim. But when my dog torn her cruciate ligament, we had to use the insurance. Your company helped thru all of my qyestions, made claims filing and payemtn just a breeze. I have no recommendations to give you, everythign went vwey well and the claims was paid timely. The Custoemr Service agnet i spoke with was very kind and hoped Palin woudl get better - and she is, she feels and looks great. Thank you Nationwide...
Insurer: Nationwide
By: Marcia
Paid as per agreement
The insurance paid as expected. The deductible has now been met for this dog so if she has any more issues this year she should be covered per the agreement. Claim was easy by uploading the .pdf to the claim. Monthly rate is reasonable.
Insurer: Pets Best
By: Dan
Pets Best is awesome!
I had to submit a claim for my dog that suffered a torn cruciate ligament. Filing the claim with Pets Best couldn't have been easier and they processed my claim so promptly. When I called with questions the customer service reps were knowledgeable and very nice. I would recommend Pets Best Insurance to anyone who loves their pets!
Insurer: Pets Best
By: Joanne
Amazing service
We have always been paid in a timely manner and any customer service we have needed to talk to someone they have been friendly and very helpful. Thank you!
Insurer: Nationwide
By: Dawn
Claim processed very fast!
Very efficient & fast reimbursement for Hannah’s Vet visit. She’s doing great
Insurer: Nationwide
By: Peggy