Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Awesome!
You guys rock. Whenever I send in a claim you process all the time. I really appreciate your quick payment.
Insurer: Nationwide
By: Judy
So worth it to have Nationwide Pet Insurance.
What a great insurance company. Claims are easy. Reimbursement is great! What a wonderful company. A lifesaver!
Insurer: Nationwide
By: RL
Exceptional Service - easy and quick turnaround!
The claim was easy to submit - no hassles - and the payment was quick. I was pleasantly surprised at the amount of the reimbursement.
Insurer: Nationwide
By: Michelle
Wonderful,service
Very rapid response with refunds Great service
Insurer: Nationwide
By: Connie
Fast and easy refund
The return on my refund was fast and easy.
Insurer: Nationwide
By: Holly
Great experience
Super easy claim process and fast payment.
Insurer: Nationwide
By: Amy
Excellent Customer Service!
The reimbursement turnaround is amazingly quick which is alway a good thing! I usually have it back in two weeks! The ease of submitting my claims for JayDee is appreciated and takes like 5 minutes using the pre-filled forms online.
Insurer: Nationwide
By: Deanna
My Pet
The insurance help offset the payment, but it doesn't provide a lot of money. I wish that I didn't have to front the money before getting reimbursed.
Insurer: Nationwide
By: Lamonte
Area Review
Only issue has been with payment exclusions or the "customary fee charged" for my geographical area.
Insurer: ASPCA
By: David
I recommend Nationwide for Pet Insurance
We have had pet insurance with Nationwide for 12 years. I have had little problems with the company. Last year our Lab had melanoma & also tore is ASL. We had a lot of pet bills. We received our payments in a timely matter and most treatments were covered. We were very lucky to have had Nationwide. The only disappointing item was that our premium was raised about $45 per month.
Insurer: Nationwide
By: Crystal