Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


May 30, 2019

Great service and turnaround time!

I get my bills paid quickly and explanations on payments are clear and concise.

Insurer: Nationwide

By: Karen

Useful
May 30, 2019

Super easy to file a claim

Filing the claim was easy. It was very clear to understand where it was in the process. The payment was timely and very clearly explained what was covered

Insurer: Nationwide

By: Frank

Useful
May 30, 2019

Great service

Nationwide Pet Insurance is well worth the price, claims are processed and money deposited quickly. I have not had one issue with Nationwide. The only thing I don't like is having to claim the refund before it is deposited. I was overseas on vacation and not checking emails daily, and almost forfeited the refund. Once the claim is in, the money should be deposited without further actions on our part.

Insurer: Nationwide

By: Tina

Useful
May 30, 2019

Thank you, you folks are great!

You have been easy to work with and the price is competitive. Well worth it. Claim times have been well within reason. Thank you.

Insurer: Nationwide

By: Jeff

Useful
May 30, 2019

Easy and fast

No issues, easy to summit a claim and fast to receive it.

Insurer: Nationwide

By: Sheri

Useful
May 29, 2019

Excellent customer service

Filing and receiving payment was effortless and quick

Insurer: Nationwide

By: Marian

Useful
Verified May 29, 2019

When I needed it most, Trupanion was there to help.

It was so easy dealing with Trupanion. The hospital processed all the billing and Trupanion was the one insurance on display. I received my reimbursement without delay.

Insurer: Trupanion

By: M

Useful
May 29, 2019

Easy as 123

My dog was under the weather for a couple of days. I had to take him to the doctor. I paid out of my pocket for his visit. I filled a claim and was reimbursed for the bill minus my deductible with no problems. Thank You

Insurer: Nationwide

By: Phillip

Useful
May 28, 2019

So far so good!

First time I’ve had pet ins. After having a Boston Terrier for 13 yrs that cost me a small fortune, I decided to try Nationwide Pet ins. ( vet recommended) for my new dog. Getting the first check from you made my day. Thx!

Insurer: Nationwide

By: Donna

Useful
May 28, 2019

Timely and easy reimbursements

Reimbursement is easy to to request and payment is received promptly!

Insurer: Nationwide

By: Michelle

Useful

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