Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


September 22, 2019

Happy with this service

Easy claim submission, reply and reimbursement. Followup call from carrier to insure satisfaction. Great experience.

Insurer: ASPCA

By: Aracelis

Useful
September 22, 2019

Great company

Great company and easy system of paying back its customers.

Insurer: Nationwide

By: John

Useful
September 22, 2019

No muss, no fuss!

Easy to submit accurate fast and tremendous automatic deposit into my checking account!

Insurer: Trupanion

By: Ruth

Useful
September 22, 2019

Great Service!

Quick response once claim is submitted by the clinic.

Insurer: Trupanion Canada

By: Valerie

Useful
September 21, 2019

Peace of Mind

I have a new puppy and already knew that there would be vet costs to expect in her first year. I also knew that the probability of something happening in her first year was high, so I went ahead and purchased the insurance. It was the best thing I could have done! Now, if anything happens, I have the peace of mind to know I am covered financially! In addition, filing a claim is simple, can even be done from my phone, and Nationwide is prompt with their review and payment.

Insurer: Nationwide

By: Mary

Useful
September 21, 2019

Total peace of mind, worth the premiums!

Submitting claims were quick and easy. Responses were timely and well explained.

Insurer: Trupanion Canada

By: Cathy

Useful
September 21, 2019

Heidi's owner

Very prompt with dealing with the claim and payment

Insurer: Trupanion Canada

By: Wendy

Useful
September 21, 2019

Quick reimbursements

Quick reimbursement process.

Insurer: Trupanion Canada

By: Valerie

Useful
September 20, 2019

Thanks for your service to my dogs Nationwide!

You’ve been timely on payment and courteous on the phone. Makes it so much easier to take good care of my doggies!

Insurer: Nationwide

By: Linda

Useful
September 20, 2019

So far so good...

Prompt payment with app.

Insurer: Nationwide

By: John

Useful

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