Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


September 24, 2019

Quick and easy claims

I uploaded my first claim, and it was super easy! After only a few days, I received my payment from Nationwide electronically.

Insurer: Nationwide

By: Holly

Useful
September 24, 2019

If only MY health insurance were so easy

Filing the claims was so easy, the response so timely, and the checks in my hand about a week after I filed. Thank you so much!

Insurer: Trupanion

By: Anne

Useful
September 24, 2019

Quick and Easy

Easy. Quick turnaround time.

Insurer: Trupanion

By: Sheri

Useful
September 24, 2019

Very Satisfied Customer

All three of my cats are insured thru Trupanion with two of them needing long term care. Every time a claim is submitted on my behalf, everything is taken care of quickly. I have not had any issues. Trupanion has made dealing with my cats health issues easier.

Insurer: Trupanion Canada

By: Jillian

Useful
September 24, 2019

It was fast and quick.

It was fast and quick.

Insurer: Trupanion Canada

By: Melissa

Useful
September 23, 2019

very fast claim settelment

I turned in a claim and a week later received payment,

Insurer: Nationwide

By: Billie

Useful
September 23, 2019

very good

I appreciated I got reimbursed promptly most of the pay for wellness/physical fee for Hiccup.

Insurer: Nationwide

By: Sakiko

Useful
September 23, 2019

Check

I was surprised how quick it was to receive a check from your company.

Insurer: Nationwide

By: Mariko

Useful
September 23, 2019

Love the direct deposit of claim reimbursement

Love the option for claim reimbursement directly to my account. No more waiting for a check in the mail. Sondra

Insurer: Nationwide

By: Sondra

Useful
September 23, 2019

Awesome!

I called the Nationwide pet line to ask about what to do when I came home and found my cat wheezing. They directed me to seek care, and we did. I filed the claim from the emergency vet visit the next day and received a prompt response and quick turn around time on payment within a week. What a relief to know that I can get the care I need for my pet without worrying about cost hindering what I am able to authorize for her care. Thank you Nationwide!

Insurer: Nationwide

By: Julie

Useful

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