Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,202 total
Other Categories
Very Happy With our Service
We are very happy with our Nationwide insurance for Tacky. The only criticism we have is the amount of time it takes to process claims. It seems to take 4 weeks or longer to process and get our payment. Also we can not seem to be able to send claims through the VitusVet app as you are not able to read what we send. It is easy to send in claims via e-mail so that it what we do. It is very convenient to get our payment directly into a bank account.
Insurer: Nationwide
By: Nancy
Great company to have pet insurance with.
This really has been such an easy experience. From submitting claims and getting reimbursed. I highly recommend you to everyone that has pets.
Insurer: Nationwide
By: Susanna
Good Company to do business with.
Nationwide is an easy Insurance company to apply for insurance and to get your claims paid.
Insurer: Nationwide
By: Marvin
Processed quickly
Every claim submitted has been processed very quickly and within a few days of submission and decision, I receive a check. My veterinarian files the claim for me and it's within two weeks, I receive a status email.
Insurer: Pets Best
By: Melanie
Paid my vet directly
Paid my vet directly at checkout and I left with a healthy pet in hand!
Insurer: Trupanion
By: Skylar
Already have recommended Trupanion.
Already have recommended Trupanion. Claims paid quickly.
Insurer: Trupanion
By: Paulette
A very good company!
Have paid all medical claims after satisfying $250 deductible. I've recently signed up for electronic payment as the paper checks were taking longer and longer to come in the mail.
Insurer: Nationwide
By: Nancy
Nationwide makes it very easy to submit claims and is very timely in paying the claim.
Nationwide makes it very easy to submit claims. The review of the claim is very time efficient. Claim payments can be done electronically with in a couple of days of review of the claim. They make it easy for people with busy lives!
Insurer: Nationwide
By: Michael
Better than human insurance!
Easy to submit claims - prompt reimbursement. Customer for over 10 years. Can’t imagine having a beloved pet as a family member without this coverage.
Insurer: Nationwide
By: Jennifer