Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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They delivered.
Nationwide was so easy to deal with. I filed my claim is on the line in minutes and they paid directly to my bank account within 30 days for better than my own health insurance. There was no problem with a $5500 broken leg Bill nationwide really save the day for us and paid 90% after a small deductible. I was so glad we got it.
Insurer: Nationwide
By: Lisa
Excellent insurance!
Getting this insurance was the best idea! I've never had pet insurance before and I wish I had. Nationwide is very particular about how the receipt is made out; but once I got used to what they wanted, there weren't any more problems. All of my claims are paid!
Insurer: Nationwide
By: Delia
Best service ever!
So easy to file a claim and receive payment!
Insurer: Nationwide
By: Rena
Great service
Filing claims is very easy on the VitusVet app, and the check arrives quick after approval. Great Service!
Insurer: Nationwide
By: Greg
Very very happy with Nationwide
I can’t say enough about your company. I have two dogs. The ease with submitting a claim & getting payment in return is amazing. Will always stay with you. The customer service is phenomenal & very knowledgeable.
Insurer: Nationwide
By: Stella
Everything went smoothly
My vet submitted my claims for me and everything was easy
Insurer: Nationwide
By: Denise
Fast Processing
Received my reimbursement within a week. Submitting a claim online was easy.
Insurer: Pets Best
By: Linh
Great customer service.
Claims are paid right away. Filing for claims is easy and fast. I am overall very satisfied with the insurance.
Insurer: Nationwide
By: Richard
Glad to have emergency pet insurance.
Claim was fine and timely. Direct deposit was a plus. Dazzle has recovered and doing well.
Insurer: Nationwide
By: Carleton
Crazy easy
I purchased my policy shortly after I brought kitty home and he had a run in with another animal. While waiting for his treatment to be completed I picked up a brochure for ASPCA insurance. I searched the internet for other companies and after studying several policies went with ASPCA and couldn't be happier kitty needed another trip to the ER and after we got home I went to the website and in three minutes I was done and in two days everything was approved and reimbursement was on the way. Three days later kitty relapsed and I took him to his regular vet who diagnosed him properly. I waited two days before completing the paperwork again all online couple of questions and a picture of the bill and about three days to process and again approved and a check is on the way. I can't say enough good things about ASPCA and the way they handled everything I would recommend them to everyone.
Insurer: ASPCA
By: John