Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


December 21, 2018

The easiest, no hassle process!

The easiest, no hassle process ever! Bean & Lucy needed their shots and flea treatment. I took them to the vet, submitted the invoices/receipt and received payment within a few short days!

Insurer: Pets Best

By: Christina

Useful
December 21, 2018

Could NOT Be MORE PLEASED

I Could NOT Be MORE PLEASED With The AWESOME EASE and IMMEDIATE CLAIM PAYMENT! If I didn't Experience It Myself... I Would Not Believe It! Thank You TRUPANION For OUTSTANDING SERVICE...AS PROMISED~

Insurer: Trupanion

By: Judith

Useful
December 21, 2018

As expected

All went as expected per contract

Insurer: Pets Best

By: David

Useful
December 21, 2018

Very helpful and efficient!

My pup got an ear infection. I filed the paperwork very quickly and easy to get reimbursed. I received money in less than a week. Very helpful and efficient!

Insurer: Pets Best

By: Katlyn

Useful
December 21, 2018

Pets Best insurance name fits

Outstanding! Easy to file and very fast reply and or payment due back. Pets Best insurance name fits....They are the BEST! Thank you. :-)

Insurer: Pets Best

By: Vickie

Useful
December 20, 2018

Excellent insurer

I have been extremely happy with Nationwide. They are very prompt responding to the claim submissions.

Insurer: Nationwide

By: Sheila

Useful
December 20, 2018

A life saver, literally!

We would not be able to accommodate the sudden and unexpected costs that come with multiple pets, without Nationwide's pet insurance. Most of our initial vet/emergency charges go onto a Carecredit account, and then when Nationwide reimburses us, we turn around and pay down the carecredit. It's not perfect, but it allows us to get out pets the care they need when they need it.

Insurer: Nationwide

By: Evan

Useful
December 20, 2018

Reimbursement

When we pay out the money to the veterinarian clinic , it takes way too long to get reimbursed . I have nothing good to say about the company you go through , that are Check goes directly to our account . I have since then switch back to receive a check in the mail .

Insurer: Nationwide

By: Michelle

Useful
December 20, 2018

No Hassle

The VitusVet app made it easy to submit a claim, and there wasn't any hassle in receiving payment. That's about all I can ask for. I wish the deductible was a bit lower, but overall, I can't complain.

Insurer: Nationwide

By: Chet

Useful
December 20, 2018

Easy and efficient

From inputting my claim to receiving payment, I felt I did about 3 minutes of work and the rest was done for me. Easy and efficient.

Insurer: Pets Best

By: Giuseppe

Useful

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