Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Smooth from start to finish
I had a great experience with submitting my first claim. It was processed quickly and efficiently. The process from start to finish was easy and smooth. I highly recommend Pets Best and we are very thankful we have it for our little Lucy girl!
Insurer: Pets Best
By: Janis
Quick processing!
Quick 0nline claims process and payment. Thank you.
Insurer: Trupanion
By: Carolyn
very very happy with trupanion
you guys are always very prompt with paper trail check we don't have to do a thing... vet sends you deliver
Insurer: Trupanion
By: Susan
Very fair
very fair and fast reimbursements and the reps are professional and attentive!
Insurer: Trupanion
By: Michele
I haven't received any money from you
Well I haven't received any money from you yet, when I do I will change my score
Insurer: Trupanion
By: Kristine
The Best...
Awesome. Timely. You reimbursed immediately no hassle. Thank you
Insurer: Trupanion
By: Diana
Love express pay!
Love express pay!
Insurer: Trupanion Canada
By: Amberlee
probably the most "stress-less" process I have come across in dealing with medical reimbursements.
A very quick, and worry free process in dealing with on-line submitting of paperwork and notifications of claims being processed. The only thing I would suggest, as my cases with my pets, would be to up front inform the pet owner of how the claims are to be processed or categorized for quicker/correct processing. I had all the payment documents but it turned out that they needed to be totaled according to "wellness-care" vs "Injury treatment". This might have be easier to know how or what is the best to submit the claims when they are mixed coming from the vet. Other than that, 2 thumbs up on the service and responses.
Insurer: Nationwide
By: Kenneth
Nationwide Pet Insurance is Top Notch!!
I love that my English Bulldog, Jagger, is insured with Nationwide Pet Insurance. Payment is quick and Customer Service is great!
Insurer: Nationwide
By: Lisa
Happy I have insurance
you are very helpful when i call for ins. questions...and prompt in payment (which helps)
Insurer: Nationwide
By: Marilyn