Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Very easy process
I would like to send emails when filing a claim. But I don't like scanning everything in to do that. You do have a fax machine and use that. And it's easy as 1 2 3. The claim analysis is completed quickly. And receiving a direct deposit is even more quick.
Insurer: Nationwide
By: Annie
Easy and affordable
Making my claim was so easy, i just took pictures of my bills and sent them in. It only took about 2 weeks to be reimbursed! So helpful
Insurer: Nationwide
By: Mallory
I love your company!!!
I love your company!!! You processed my claim so quickly. I am very happy with the payment we received. I have told everybody I know that has a pet to get insurance from you!!
Insurer: Pets Best
By: Cheryl
Grateful
I had been ready to cancel this policy as I had no reason to qualify for payments. A representative worked with me to make it more $$ feasible. Thank goodness because I was very grateful to get some reimbursements for a significant vet bill.
Insurer: Pets Best
By: Mary
Fantastic service
Wow, I was impressed by how quick and easy was to submit and get my money back deposited directly into my bank account.
Insurer: Trupanion
By: Adriana
Trupanion is the best.
Trupanion is amazing. My veterinary clinic filed the claims for me, and there were no hassles about needing more info, or missing forms. It was awesome how quickly the claim was processed and money deposited in my account. Thank you, Trupanion
Insurer: Trupanion
By: Ronnie
Good service and prompt payment!
Good service and prompt payment!!
Insurer: Trupanion
By: Russ
Insurance provides piece of mind.
Filing my claim was very easy, the claim was processed very fast and check was received immediately. I have already recommended Trupanion to a number of my friends. Having the insurance has given us piece of mind, knowing that we can afford to provide the care needed.
Insurer: Trupanion
By: Louise
Easy and simple to use
Easy and simple to use and pay out after the deductible is fast.
Insurer: Trupanion
By: Brianna
Best Pet Insurance!
Easy process, quick and efficient and money right in my account. Couldn't be a better experience.
Insurer: Trupanion Canada
By: Elizabeth