Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Always on your side!
Great policy. Could not be happier in the quick payments.
Insurer: Nationwide
By: Elaine
Easy and fast
Claims are easy to file and payment is made quickly
Insurer: Nationwide
By: Michelle
Very pleased with service and prompt payment.
Your representative was courteous and professional, and my claim was paid within 30 days of filing. I am very pleased with your service. Chloe is doing great since her veterinary visit. Thank you.
Insurer: Nationwide
By: Carolyn
Treatment for Insipidus Diabetes
Timely payment
Insurer: Nationwide
By: Frank
It was too easy!
My vet did direct bill and handled getting her records from the last vet, so I did absolutely nothing to file the claim. It was too easy!
Insurer: Trupanion
By: Jennifer
No paper work
No paper work all inquiry work was done by the vet
Insurer: Trupanion
By: John
Easiest transaction
In August of this year my little kitty got sick got wonderful care from her vet. However it took some time for me to actually sit down and turn in the medical bills for my reimbursement only because I thought it would take a long time and it would be arduous. However to my thankful surprise Pets Best was the easiest transaction I could have ever imagined! All I did was upload the billing statements from my vet to Pets Best Within 24 to 48 hours my claim was processed and reimbursements had been forwarded to my banking account. I am so grateful to Pets Best.
Insurer: Pets Best
By: Naomi
Pets Best has been great
This is my second pet, my first experience with insurance didn't go well. Pets best has been great, it has been simple, informative and quick (the whole process took about a week) I am very pleased.
Insurer: Pets Best
By: Johnnika
Pleasantly surprised
This is the first time I have had pet insurance and I was pleasantly surprised by the ease and the quick response. I purchased the wellness pack knowing our puppy who just turned a year had his annual vaccinations coming due as well we needed to get him neutered. We did everything in one visit, snapped a pic of the invoice to submit with the online claim and in a couple days I received notice that the claim had been paid [direct deposit to my bank account] along with an explanation of what was paid. I'm very ?? happy.
Insurer: Pets Best
By: Sherri
Healthy Paws Pet Insurance Rocks!
Healthy Paws has been a life saver for my French Bulldog. He’s had two major surgeries, one at 1 year old and one at 6 years old. He’s also got terrible allergies, which are always changing. Over the past 6 years, Healthy Paws has made all of these conditions financially possible for us to manage. Submitting claims online is user friendly. Completed claims take only a few days to receive and then the check arrives right after. I sincerely believe the monthly price is valuable for the service they offer. We have never had a problem with the company, and in fact, they even checked in on our frenchie after his surgery. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Briana