Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
Other Categories
Easy submission process, quick turnaround and efficient electronic payment(s)
The process of submission could not be easier, and payments are quick and efficient.
Insurer: Nationwide
By: John
Quick and painless!
My dog recently needed TWO root canals and I don't know what I would have done if I didn't have Nationwise Pet Insurance. It was super easy to submit my claim and I was surprised by how quickly it was processed. Customer service was great when I called to ask a few questions and overall I am super happy. Thank you for helping me get Bear the proper care he needed!
Insurer: Nationwide
By: Erin
Quick Payment Turnaround
Thanks to Nationwide for a quick turnaround (4 days) in issuing a check for the $1,500+ bill I had for a recent operation on my golden retriever. It is nice to know that a check was wired so soon after the operation. This definitely helped with getting the bills paid and let us concentrate on getting our boy feeling better.
Insurer: Nationwide
By: Michael
Great job 👍
My only concern is that, we always can't come up with the up front cost of Jack's major health issue and wish you would have the vet office reimbursement instead.
Insurer: Nationwide
By: Angela
Peace of mind
The claims are taken care of quickly and I get an explanation of the payment that has been made. Gives me one less thing to worry about and more time with my furbabies.
Insurer: Trupanion
By: Cheryl
I love Trupanion. Best ever!!
You process my claim and send the credit to my bank account which is so convenient. My vet has a poster at the checkout advertising Trupanion and I have recommended your company to several people waiting with their pets at my vet
Insurer: Trupanion
By: Andrea
Best Pet Insurance
Excellent service. Quick, no questions asked. Insurance stays to its commitment.
Insurer: Trupanion
By: Jill
Good service
Thank you Very fast transaction
Insurer: Trupanion
By: Tatyana
Stress-free
My veterinarian's office and Trupanion did all the work processing my claim. It was a stress-free experience and I'm grateful for that because having a sick pet was stressful on its own. My reimbursement arrived about a week after our emergency vet visit.
Insurer: Trupanion Canada
By: Helen
Trupanion have always been there
Trupanion have always been there for us when we have put in a claim for our two pups. Very prompt too!!
Insurer: Trupanion Canada
By: Julie