Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Fast service!
Almost instantaneous approval of my claim made it easy and efficient.
Insurer: Trupanion Canada
By: Jessica
Best company ever. Has helped us with several pets in the past and now with Nike.
It's wonderful knowing that whatever befalls our pets that we have someone that will help us with the payments. Thank you very much.
Insurer: Nationwide
By: Daniel
QSL
Nationwide Pet Insurance is great. I esp like their Wellness Plan. Premiums are reasonable. Payments are prompt. Using CHASE Bank,the payment goes into my bank account usually within 1-2 days.Much better than waiting for a check.
Insurer: Nationwide
By: Brenda
Fast, easy and convenient
Nationwide is fantastic! I submitted my claim and was paid in 4 days. Easy and quick! I would recommend to anyone with a pet.
Insurer: Nationwide
By: Kerry
VERY HAPPY WITH NATIONWIDE ....SO GLAD WE HAVE PET INSURANCE ...
I have been a customer with Nationwide for many years .... claims are easy to submit ...if I have to call with a question, a friendly voice is always there. A year ago my dog who was only between 2-3 yrs old, all of a sudden could not put weight on one of his back legs. He needed knee surgery. It was very traumatic and scary for us. Nationwide was there for us and they processed our claim quickly with no hassle .... he needed laser treatments on his knee to promote healing and again no hassle. It has been a year and Milo is doing great -running around !! Thank you Nationwide.
Insurer: Nationwide
By: Eileen
Great service and easy to use!
We use nationwide for our Lab, Bear. We wanted to be prepared since Labs have a reputation of chewy everything. We’ve been lucky enough that nothing serious has happened. Of the claims we have submitted, nationwide has been extremely easy to use and has a fast turnaround for reimbursements.
Insurer: Nationwide
By: Kim
Literal Life Saver
Most clinics connect automatically, and there are apps (along with their website) that make submitting claims online a breeze! Pet sickness, especially young puppy sickness is one of the scariest family experiences there is. Having a good insurance company behind you brings relief during sick times and one less major thing to worry about during even healthy times (and coverage for care during healthy, routine times are awesome as well).
Insurer: Nationwide
By: Leo
Excellent PLan!
I researched all plans before choosing Nationwide. Excellent reviews and so very glad we chose Nationwide. Very easy to submit claims and turn around time in processing is very good.
Insurer: Nationwide
By: Laurie
Response and reimbursement was very quick.
We received our reimbursement within two weeks. Appreciate it since the bill was fairly large.
Insurer: Nationwide
By: Carol
Thankful for our insurance!
After our dog decided to eat his favorite stuff animal (tip to tail; it was a fox), he stopped eating and drinking and was in obvious pain. This meant a day spent in a waiting room, an overnight in the doggie ER, and a $1700 bill. The good news is that he's fine. The other good news is that our insurance paid almost all of us with a promptly-received check. Thank you, Nationwide!
Insurer: Nationwide
By: Gina