Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
Other Categories
Back to feeling great
Quick reimbursement for the vet visit. Appreciate the online portal. It's easy access and understand.
Insurer: Nationwide
By: Ashley
Finely Paid fast insted of 4 or 5 weeks
It took a year but Finely Paid fast instead of 4 or 5 weeks , the other thing that needs to happen really bad is show US the CUSTOMER as we pay your wages is that we ALL want to know how the deductible is ALWAYS what has been met and what's left, etc. make it easy for US . Been complaining about this for 1 year now, and I may give each dog 1 more year to see if this gets fixed SOON !! Thanks You , Jeff K Bernard Olive And Opal are doing fine. !
Insurer: Nationwide
By: Jeff
Quick, efficient, human insurance could learn from you
The process is amazing. Fax your claim in, and usually within a week receive your payment. Human Insurance Companies, could learn from you. I always tell people to insure their pets with you.
Insurer: Nationwide
By: Rhonda
Excellent!
Easy to use and never even a question that the reply will be quick and accurate. Wish everything was this easy to do!
Insurer: Nationwide
By: Cheri
Filing claim is so easy!
Filing claim is so easy! I knew that I had not reached deductible yet, but am very pleased with how easy filing has been. I designed my policy this way to keep premium low, but have the peace of mind to know if really expensive incident happens, we will have some help with coverage. Works just right for me.
Insurer: Pets Best
By: Susanne
So, glad my 2 chihuahua have coverage :)
Amazing fast payment . I have been so happy dealing with your company . I have recommended Trupanion to about 4 people . Thank so much . A peace of mind .
Insurer: Trupanion
By: P.
Fast claim payment.
Fast claim payment. Never an issue.
Insurer: Trupanion
By: Sandra
Best insurance ever.
Prompt, no hassle payment. We wouldn't have been able to pay the vet bills for our Scottie's cancer treatments without Trupanion. Thanks.
Insurer: Trupanion
By: Deborah
Fantastic Service on Claims.
I have been EXTREMELY please with Trupanionboth in coverage offered and ease in filing claims. Turpanion is real good at letting you know status. And the payment turnaround time is fantastic especially with the option to have the payment deposited direct.
Insurer: Trupanion
By: Sandra
Helpful and answered any questions I had.
Because she was helpful and answered any questions I had about your insurance and I like the fact that an option is that you can pay upfront instead of me having to come up with all the money if my dog needs to be treated.
Insurer: Trupanion
By: Donna