Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Highly recommended
Everything is easy with nationwide. Faxing a claim and quick turnaround for payment. Been a customer for 4 years and have always had a good experience. Highly recommended to several friends.
Insurer: Nationwide
By: Dorothy
I've always been very pleased
I've always been very pleased with Pet Best, one time payment was delayed. I'm sure not Pet's Best. We have had 2 mailman sure post office lost it. Been with company few years always happy Debi
Insurer: Pets Best
By: Debra
Quick turnaround - impressive!
Very quick turnaround on my claim. Received reimbursement check within days after vet visit.
Insurer: Trupanion
By: Alisa
Trupanion is great!
I am very happy with the quick payment of the claims. Since Cooper has diabetes and had two knee surgeries, Trupanion has made his care affordable for us.
Insurer: Trupanion
By: Paul
Great!
Received payment quickly and easily Vet was able to send in claims for us so we didn't have to do anything.
Insurer: Trupanion Canada
By: bretalise
Reimbursement
I'm so glad you worked out paying claims quicker it was brutal there for a while having to wait almost one month to get reimbursed. My last 2 claims I have submitted were paid so much quicker in fact the 1 claim I submit it I had notice the payment was sent before I got the E mail that you received my clam my 2nd claim that I submit it recently I only waited a couple of days and I got the notification that the money was reimbursed already I'm so happy you worked it out. I couldn't be any more happier great job
Insurer: Nationwide
By: Sue
Very pleased
Very friendly folks to work with. Payments made quickly. Faxes work well. Happy Customer. Love my Auggie as he is my fur child.
Insurer: Nationwide
By: Ruth
Wellness check for Charlie
Your service was great, no problems at all. Received reimbursement check promptly.
Insurer: Nationwide
By: Lonnie
I love my pet insurance!
Thanks for making it so easy for my vet to submit claims and then for your rapid response reimbursing me!
Insurer: Nationwide
By: Diane