Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Fast service
Time from claim submission to payment is only a couple of days. They cover what they say they cover. The one time I called, the person I spoke to was friendly and helpful.
Insurer: Nationwide
By: Kathy
Been great so far
I was a little confused about the claims process but nationwide was easy to contact through email. They helped me file the claims and get reimbursed for my puppies care. So far it has been worth the investment. It's nice to not worry about large vet bills when it comes to my dogs health and well being. Claims usually process in 30 days or less. You still have to pay your vet out of pocket for the bill but nationwide really did reimburse %90 of it. There are preexisting conditions that are not covered so you need to research into that for your dog's breed.
Insurer: Nationwide
By: Rochele
Wow!
Wow! My claim was processed very quickly.
Insurer: Nationwide
By: Ray
I’ve been nothing less than pleased!
I’ve had no issues at all with this policy and it’s easy to work with and claims are processed quickly. I have recommended this to many people.
Insurer: Nationwide
By: Kim
It’s very easy to use and gives me peace of mind that that we won’t have to make cost decisions around our dog.
The insurance is well worth the cost, the claims are very easy to submit and I’ve had good claim turnaround. The key part of the insurance is that it removes the worry of having to make a decision to not treat your pet due to cost.
Insurer: Nationwide
By: James
Offers direct deposit
I was notified of the claim status within a few days. Payment was directly deposited to my bank account very quickly . No waiting on the check to come through the mail or trip to the bank to deposit! And Tiger is fully recovered! WIN- WIN!
Insurer: Pets Best
By: Lisa
Love Trupanion
easy to submit a claim, friendly phone support and quick payment.
Insurer: Trupanion
By: AMY
Quick, efficient claims processing!
Claim was sent through the vet and processed super fast, reimbursement also super fast! Thank you!
Insurer: Trupanion Canada
By: Connie
Fast Approval
Reimbursement was quick and easy.
Insurer: Trupanion Canada
By: Samuel
Excellent Servie
My dog was sick for the first time and I was so anxious! My dog's loves our Vets at Southborough Ma and they determined what his issues were and you company's payment was generous. I am glad I went, and I am glad I signed up with you!!! I will make sure I let my friends with dogs to sign up too!
Insurer: Trupanion
By: Virginia