Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


January 06, 2019

My claim was processed quickly

My claim was processed quickly and I was reimbursed in a timely manner.

Insurer: Trupanion

By: Jennifer

Useful
January 06, 2019

Thanks for making it so simple

Thanks for making it so simple to use. Fast and easy even if the office doesn't t have Trupanion Express

Insurer: Trupanion

By: Lance

Useful
January 06, 2019

We are very happy

We are very happy with how friendly your team is and very happy how efficiently you processed our claim.

Insurer: Trupanion

By: Michelle

Useful
January 05, 2019

Good

Nationwide is good. I like the policy I chose but I would like to see a faster turnaround time for claims processing, and an easier way to participate in their direct deposit for payments.

Insurer: Nationwide

By: Louise

Useful
January 05, 2019

Excellent insurance policy.

Excellent policy. Pay very good, and in a timely manner. Highly recommend them. Much better than the policy we had before (which was the company that Nationwide bought out and replaced!)

Insurer: Nationwide

By: Marileen

Useful
January 05, 2019

Always efficient and professional

Always efficient and professional to deal with. Nice that the vets can submit immediately and a response received so that only the balance is paid.

Insurer: Trupanion

By: Margaret

Useful
January 05, 2019

Quick response and reimbursement

Easy to submit a claim and quick response and reimbursement.

Insurer: Trupanion

By: Susan

Useful
January 05, 2019

Everything is seamless and quick.

Everything is seamless and quick. We couldn't t be happier.

Insurer: Trupanion

By: Jesse

Useful
January 05, 2019

Excellent quick processing with no hassle.

Excellent quick processing with no hassle. Much easier than human insurance

Insurer: Trupanion

By: Deepak

Useful
January 05, 2019

so easy

I really love the fact that the claim can be submitted at the veterinary office and that I only have to pay the remainder of the balance right on the spot. It makes everything so much easier.

Insurer: Trupanion

By: Marie-Laure

Useful

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