Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Fast claims, reliable service
I’ve never had a problem with Nationwide. The terms of coverage are clear and claim processing is quick and easy. I have claim reimbursements sent directly to my bank account. Simple, fast!
Insurer: Nationwide
By: Diane
Easy to file a claim and quick payment
Vet was very familiar with Embrace and completed the form and sent in our behalf. Had a check in less then a week from date of service!
Insurer: Embrace
By: Christy
Happy with Nationwide
I have been a client of Nationwide (previously VPI) 15 years. All four of my dogs are insured. Payments are timely. Customer service is very good. I have never had an issue.
Insurer: Nationwide
By: Jo
Outstanding speed of claim processing and reimbursement
I was thrilled at how quick the reimbursement turnaround time was. We as the consumer appreciate the efficiency.
Insurer: Nationwide
By: TINA
I am thankful for my Pet Insurance
My Boxer has had Health problems spanning his entire life. I am thankful to have had my Pet Insurance through Nationwide. I love the new online claim entry. If I had one recommendation it would be that I did not have to put in a verification code every time. I love the Electronic Payments - so easy and quick. Thank you for everything!
Insurer: Nationwide
By: Tamica
Your prompt service processing my claim was excellent.
This was the first time I filed a claim electronically using vetsrus. The app was easy and self explanatory. Nationwide refunded me in a little over a week.
Insurer: Nationwide
By: Denise
Awesome. Very easy to file a claim.
Awesome! Very easy to file a claim. Great customer service.
Insurer: Nationwide
By: Nancy
So simple to submit claims!
It's hard to choose a pet insurance company because there are so many options, I'm so glad I chose Figo! The mobile app is very easy to use and it's so simple to submit claims. Some of my claims have taken a week or two to complete but I've had others that closed within hours. Reimbursement goes straight into my bank account. I love having the peace of mind for our pup's health, I never want to have to decline a needed medical procedure due to cost, and now we don't need to worry.
Insurer: Figo
By: Krista
We have been very pleased with the pet insurance coverage and prompt reimbursement provided to our family dog by Nationwide
We had many pet insurance options available. Nationwide pet insurance was recommended to use by a family friend who also used them to insure their Yorkshire Terrier. We have been very pleased with the coverage and the prompt reimbursement process.
Insurer: Nationwide
By: Priscilla
It’s worth it!
I have been paying into this plan for a year and a half. I’m so glad I made the decision to buy this insurance! Recently my dog suffered multiple herniated discs and lost his ability to walk. Surgery was one of two options with the latter being euthanasia. Thanks to this insurance paying 90% ish (exam fees were excluded) of the total cost I didn’t even have to consider euthanasia. The dog is on the mend and within 5 days the reimbursement was in my account.
Insurer: Healthy Paws
By: Scott