Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


January 14, 2019

Nationwide Pet Insurance has Always been there for me to pay Summers vet bills.

Whenever Summer gets one of those nasty hot spots that seem to surface in the blink of an eye I always feel so thankful I only have to come up with $100.0 during the beginning of my calendar year. My deductible for the year is doable compared to what it actually costs to treat those nasty things. She is very rarely ever sick except for that. Thank you Nationwide for always being on my side.

Insurer: Nationwide

By: Susie

Useful
January 14, 2019

Best purchase you can make for your pet!

We got the Major Medical plan for our bulldog, Tank, when we got him as a puppy through Nationwide Pet Insurance! We haven't had to use it until this past year, he is now 5, and we are so glad we decided to purchase the plan because it has saved us at least a $1000 so far. As he gets older, we know he will be seeing the vet more often so it's a no brainer for us. For those that don't know how pet insurance works, you do pay the vet upfront and then the vet will send in the claim to the insurance company and you will be reimbursed within 30 days once they review your claim. We have always been reimbursed within 3 weeks so they are true to their word. We highly recommend Nationwide Pet Insurance to anybody that has a pet. You will be happy you did it!!

Insurer: Nationwide

By: Christine

Useful
January 14, 2019

Nationwide Pet Insurance go with the best for your best friend

My golden has been with the Nationwide since 8 weeks old. Excellent and expeditious service on all claims submitted. Simple process for filing a claim very little paperwork involved. FAX it and within a day you get a message the claim has been received. Usually within a few weeks its all settled and the check is in the mail. Very happy with the Nationwide and I would recommend them to a fellow pet owner.

Insurer: Nationwide

By: John

Useful
January 14, 2019

I am very pleased with Nationwide and they have taken good care of all my canines.

Trupanion has an ad out that states that the company works directly with the veterinarian which eliminates the need for the pet owner to do the extra paperwork. I left trupanion years ago to go with Nationwide and have been very happy with the insurance. However it would be an added plus to not have to do the paperwork and in my case, have to mail it in.

Insurer: Nationwide

By: Carol

Useful
January 14, 2019

Paid directly to vet

Claim was paid directly to my Vet and I didn't have to do anything except pay my portion of the bill. Trupanion estimated what they would pay while I was still there having my puppy examined.....

Insurer: Trupanion

By: Karen

Useful
January 14, 2019

Very easy to file claims

Very easy to file claims. Staff has always been pleasant on the phone. I refer everyone I know to Trupanion. Thanks!

Insurer: Trupanion

By: Robert

Useful
January 14, 2019

Very efficient

Very efficient reimbursement process. Approval was done directly in the vet s office while I waited.

Insurer: Trupanion

By: Teresa

Useful
January 14, 2019

I appreciate the customer service

I cannot tell you how much I appreciate the customer service reps. when I call. I love the smooth filing system. I tell everyone I know who has a beloved pet about your company. Even though my pup is now 12 and a half and his health is failing, I know it is because I have Trupanion that he is still here with me. Trupanion has made it easier for me to get him the help he needs and make it possible for me to continue with all his medications daily. This is an expense the I would not be able to cover if it were not for the insurance. Will I put a policy on my new pup or pups when the time comes, you bet I will, there is no better peace of mind than to have Trupanion. Murphy is here today because of you. Thank you ever so much. Sincerely Leah Mills and Murphy

Insurer: Trupanion

By: Leah

Useful
January 14, 2019

So satisfied

My claim went through my vet office and I was reimbursed promptly after receiving an email with the information. I'm so satisfied with your company. Thanks.

Insurer: Trupanion

By: Nancy

Useful
January 14, 2019

Claim was paid directly

Claim was paid directly to my Vet and I didn't have to do anything except pay my portion of the bill. Trupanion estimated what they would pay while I was still there having my puppy examined.....

Insurer: Trupanion

By: Karen

Useful

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