Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
Other Categories
Routine checkup
Nationwide (formerly VPI) has always been very easy to deal with.....claim submission process is simple, they keep you updated during the process, and you can receive payment electronically. No complaints.
Insurer: Nationwide
By: Daniel
Great service for your pets if you love them.
Fast processing of claims, greatly reduces cost of vet services.
Insurer: Nationwide
By: Thomas
Quick turnaround for processing claim
The claim submission processes is very easy and I received a direct deposit within 7 days of submitting my claim.
Insurer: Nationwide
By: Ryne
Claim Review
You all were so prompt in reviewing our claim and processing payment. This surgery, while essential for Vino's health, was unexpected and knowing that we would be reimbursed to what our policy allows was amazing.
Insurer: Nationwide
By: Shelley
Claim ease
Great, fast service. Very easy to file a claim.
Insurer: Nationwide
By: Jackie
Great Company
Easy claim process, quick payment, & wouldn’t recommend another company to cover your pets expenses.
Insurer: Figo
By: Ryan
Nationwide Pet Insurance Rocks!
Thank you for your efficient and speedy claims process following Cody's surgery. That unexpected expense burden was lessened with the ease and expediency of your service. We're happy to report that Cody is back to his rambunctious self, just as a 16-month old Golden Retriever should be.
Insurer: Nationwide
By: Colleen
Thank G*D for Nationwide Pet Insurance!
Nationwide has been very good about both the amount and speed of reimbursement to me. I am sincerely thankful I can afford to have their policies for my older dogs.
Insurer: Nationwide
By: Edmond
A lifesaver
I have Scottish Terriers and they have a history of having health problems. My two are no exception. Having health insurance has been a lifesaver for us. I don’t know how we would of ever paid for this last hospitalization. The claim process is easy and the EOB and payments are fast. There have been a few hiccups in payments and coverage but they were resolved in a timely manner. I will never not have health insurance for my pups and I will always have Nationwide.
Insurer: Nationwide
By: Jackie