Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


January 13, 2019

Efficient, Easy, Great Coverage - Human Health Insurance should take a lesson from Nationwide Pet Insurance!!!

I can't believe how easy it is to location information, forms, file claims, renew policies. The coverage is great and I have never had an issue. The turnaround time on claims is unbelievably fast. Nationwide should be the example for human health insurance in this country!!

Insurer: Nationwide

By: Kendall

Useful
January 13, 2019

I'll ALWAYS have Trupanion

During this latest, prolonged diagnosis and treatment sequence for my poor dog, I paid the veterinary hospital, which then kindly submitted the Trupanion claims directly. I'd receive emails as Trupanion did their processing and quickly a reimbursement check from Trupanion would appear in my mailbox! That simple process removed a couple of stress factors for me while I focused on my treasured pet and enabled me to keep the mounting vet bills manageable. I'll ALWAYS have Trupanion coverage for my pets!

Insurer: Trupanion

By: Nancy

Useful
January 13, 2019

claim paid very quickly

claim paid very quickly as usual. my vet s office told me Trupanion is so great to deal with and their claim submission is so easy.

Insurer: Trupanion

By: Garth

Useful
January 13, 2019

Prompt response

Prompt response, always, very fair regarding using what would be a portion of the claim, towards the deductible.

Insurer: Trupanion

By: Sharon

Useful
January 13, 2019

Quick and easy!

Quick and easy! When I got my check, the explanation of benefits was clear.

Insurer: Trupanion

By: Jessica

Useful
January 13, 2019

Trupanion covers!

During this latest, prolonged diagnosis and treatment sequence for my poor dog, I paid the veterinary hospital, which then kindly submitted the Trupanion claims directly. I'd receive emails as Trupanion did their processing and quickly a reimbursement check from Trupanion would appear in my mailbox! That simple process removed a couple of stress factors for me while I focused on my treasured pet and enabled me to keep the mounting vet bills manageable. I'll ALWAYS have Trupanion coverage for my pets!

Insurer: Trupanion

By: Nancy

Useful
January 13, 2019

Trupanion is always great at

Trupanion is always great at paying me back really fast. I work as an ER vet tech and at the front desk- I always recommend you to the people who Don't have insurance.

Insurer: Trupanion

By: Jennifer

Useful
Verified January 12, 2019

AMAZING!

I looked at several pet insurance companies and I’m so thankful I chose Trupanion! The express payment right at checkout is the best. The last thing you want to do during this stressful time is fill out forms and wait for reimbursement. Thank you for making this so easy! I’m recommending Trupanion to everyone I know.

Insurer: Trupanion

By: Tina

Useful
January 12, 2019

Life Saver

My pup got hurt during a play session and required emergency care. While I had the money to pay the bill it was supposed to be bill money for the upcoming month. Lucky with this insurance I got my pup covered and didn't have to paid any late fees for my bills.

Insurer: Nationwide

By: Mimi

Useful
January 12, 2019

No problems.

Claim submitted by vet. Direct deposit. No problems.

Insurer: Trupanion

By: William

Useful

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