Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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A terrific way to do business!
Going to the vet is financially painless with Trupanion! The office submits the claim. The claim is completed within a day or two. I am billed for my portion of the expenses. How wonderful!
Insurer: Trupanion
By: Denise
Good service
Easily done in the office. Was given a estimate prior to the procedures that were going to be done.
Insurer: Trupanion Canada
By: Noelia
Thank you
Thank you for all your help and making sure we got are Money back
Insurer: Nationwide
By: Leonard
Trupanion Saves Another Cat.
Trupanion has been fast in making payments and covering Mabuse's care. My cat would not be alive if I did not have this insurance.
Insurer: Trupanion
By: Charles
THANKFUL
Trupanion has always been prompt with their payments to reimburse me for Benson's treatments and medications.
Insurer: Trupanion Canada
By: Garth
Truly Amazing - Trupanion
I have nothing but good things to say about Trupanion and their service. I usually have my refund with 3648 hours after submitting it, no questions asked.
Insurer: Trupanion Canada
By: Laurie
Wow so easy
On a $2000 vet bill at the hospital after the deductible Everything was covered except for $2.15 for tax so quick and easy
Insurer: ASPCA
By: David
submitting claims
thank you for making it so easy to submit a claim. and I really appreciate the quickness with which you pay claims and being paid electronically!
Insurer: Nationwide
By: Lisa`
Thanks to Healthy Paws, Bailey and I are still building memories together!
Bailey, my German Shepherd, is my first dog/cat that I have bought health insurance for and I am so very glad that I did. I researched ahead of time and Healthy Paws was my choice. When he collapsed a few weeks ago, I had no idea what path we were headed down. Suddenly it was test after test, specialist after specialist and to be honest, if I hadn't known that I had my policy with Healthy Paws, I would have had to stop at the first appointment. As it is, Bailey has had surgery, has started chemo and it doing amazing. Submitting claims was super easy and the receipt of payment from Healthy Paws came quickly once they had the needed information. Thank you Healthy Paws for allowing Bailey and I to continue our life journey together!
Insurer: Healthy Paws
By: Jen
A shining light during a tough time
Our cat was recently diagnosed with cancer, which has been really, really tough, but Trupanion has been a bright light through this process. Trupanion has covered 90% of about $10k in medical bills, with a super simple claims process (one form plus receipts) and a response/reimbursement within a week. Because of Trupanion, we can focus our energy on helping our precious baby cat get better. I am so very, very grateful.
Insurer: Trupanion
By: Jessica