Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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I can choose the deductible
I love that I can choose the deductible, reflected in the monthly premium. My vet was able to direct bill Trupanion, leaving me to pay the remainder, so easy.
Insurer: Trupanion
By: melissa
Makes my life easier
I appreciate that I don't have to send the claim in and that the vet does it. Makes my life easier. The claim was processed quickly and I received my refund promptly. Thank you!
Insurer: Trupanion
By: Mary
Thank you Trupanion
I appreciate that I don't have to send the claim in and that the vet does it. Makes my life easier. The claim was processed quickly and I received my refund promptly. Thank you!
Insurer: Trupanion
By: Mary
Amazing coverage & QUICK Reimbursement
I was amazed at how much I was reimbursed and more so at how quickly I was reimbursed. It was so easy. I just filled out one form with the itemized bill supporting my claim. That was it! Even the form I had to fill it was short and sweet. The whole claim and reimbursement process was quick, easy, and not at all tedious, stessful, or intimidating. I'm 100% happy with the tire of coverage I chose and the clams process. It's reassuring knowing my 3 dogs are covered and protected. Thank you! 🐕
Insurer: Nationwide
By: Jalena
Very Happy With our Service
We are very happy with our Nationwide insurance for Tacky. The only criticism we have is the amount of time it takes to process claims. It seems to take 4 weeks or longer to process and get our payment. Also we can not seem to be able to send claims through the VitusVet app as you are not able to read what we send. It is easy to send in claims via e-mail so that it what we do. It is very convenient to get our payment directly into a bank account.
Insurer: Nationwide
By: Nancy
Great company to have pet insurance with.
This really has been such an easy experience. From submitting claims and getting reimbursed. I highly recommend you to everyone that has pets.
Insurer: Nationwide
By: Susanna
Good Company to do business with.
Nationwide is an easy Insurance company to apply for insurance and to get your claims paid.
Insurer: Nationwide
By: Marvin
Processed quickly
Every claim submitted has been processed very quickly and within a few days of submission and decision, I receive a check. My veterinarian files the claim for me and it's within two weeks, I receive a status email.
Insurer: Pets Best
By: Melanie