Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Quick and Efficient
Upfront with what is covered. Most major medical is covered as long as your pet is checked out when it is young. Process payments quickly!
Insurer: Nationwide
By: Shaunna
Regret not getting insurance sooner on all of my dogs!
I honestly wish I had gotten insurance on all of my other dogs. I have a dog with Addison's disease who I didn't have insurance on, so when we got our Great Dane mix, we knew we had to. I have no regrets! Nationwide has been amazing. It is so easy to submit a claim and electronically receive money. I would highly recommend pet insurance through Nationwide!
Insurer: Nationwide
By: Erin
Great pet service
Very nice service. One inconvenience is you have to wait at least a month! Maybe a change is in effect. My last return money was in a week! Greatly surprise. Hope to stay that way. I pay in the at the front, once the vet let us back home. Please stay in only a week. Thanks.
Insurer: Nationwide
By: Miguel
Nationwide comes thru for Bruno!
Receipt of the claim and reimbursement for Bruno was very quick and we appreciate it. I would like to see Nationwide decrease their monthly premiums. They are higher than other insurance companies.
Insurer: Nationwide
By: Cat
Great experience with setting up the pet insurance
I so far have had a great experience with setting up the pet insurance I only hope that this experience continues if I ever have a claim.
Insurer: Trupanion
By: Caroline
Quick reimbursement!!
AMAZING!! Sooooo easy to submit claims and I was paid back very quickly. Thank you
Insurer: Nationwide
By: Marla
Very happy we have nationwide pet insurance
Very happy with nationwide ,payment received in a good time frame
Insurer: Nationwide
By: Pat
Jerry's claim turnaround
My only criticism would be the long turnaround time before receiving a decision and payment.
Insurer: Nationwide
By: Kathlene
Useless product
Great at taking your premiums. Not great at paying you out! I had two bad experiences and now done with it. Rather save my money and use it to pay the expenses myself when they arise.
Insurer: Trupanion
By: John
Trupanion: A Must For Any Pet Owner
Trupanion has been a life saver. I can't imagine having to face my pup's medical bills without Trupanion. The customer service team is always friendly and asks how my dog is doing. Payment is always quick and easy. I've always had a positive experience.
Insurer: Trupanion
By: Kelsey