Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Prompt payment
I always get paid quickly
Insurer: Trupanion
By: Susan
Thank you so much Trupanion!
I so appreciate the prompt payment, what a difference it is to know that you are there! And your closing line, " Give Leith a little extra love from us", was such a kind thing to add! Will recommend you again and again and again!
Insurer: Trupanion Canada
By: Lin
Consistent service and ease of filing
Claims are handled quickly and payment goes directly to our bank.
Insurer: Trupanion
By: Sandra
Great all around
Very understanding, fast service, good maintenance, fast payment
Insurer: Trupanion
By: Mitch
Highly satisfied customer
Claim and refund check processed very quickly.
Insurer: Trupanion
By: Walter
Very long claim process time
Prices go up yearly. Claim process takes week, so even though they say they will pay the vet directly no vet will wait weeks for payment so you have to pay up front. Then they mailed the reimbursement check to the hospital even though I filled out all of my bank account information through the app for reimbursement.
Insurer: Pets Best
By: Kelsey
Choose Trupanion
prompt payment. easy claims filing via phone with pictures of receipts. fair coverage
Insurer: Trupanion
By: wendy
Reliable and fast service
Great and fast service. My claim was approved and I was refunded the portion covered within a week! I always recommend Trupanion to my friends or anyone that is looking for pet insurance. We are so thankful that our vet recommended it us!
Insurer: Trupanion
By: Anna
Easy claim process and fast reimbursement
I had embrace for a couple months before I made a claim and within a couple weeks I made about 6 that totalled to about $1200. It only took a couple days to get reimbursed and I did it all through the app.
Insurer: Embrace
By: Maliaq
Prompt and easy claim payments!
No problems at all! The app is so easy to use and claim checks are received promptly! Definitely worth it!
Insurer: Nationwide
By: Nancy