Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,202 total
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Reliable.
Easy to file. Service was pretty fast. Very satisfied.
Insurer: Nationwide
By: Erasmia
Great addition with app
With the addition of the app, submission of claims is significantly easier. Thanks!
Insurer: Nationwide
By: ERIN
Quick payout
My household budget is very tight but knowing I can pay for ANYTHING my cats need on a credit card is helpful/ I can pay that credit card off with my 90% back from Nationwide within a week or two. My older cat had an ER visit costing $500 and getting over $450 back almost immediately was enough to ensure every person I know to get this insurance for their pets.
Insurer: Nationwide
By: Sabrina
Nationwide is the best!
Your quick response and reimbursement far exceeded expectations!
Insurer: Nationwide
By: Sharon
Appreciates their customers and pets; demonstrates that appreciation through follow-up, reimbursement efficiency and value.
Appreciate the follow-up to check in on my pet and the broad base of services reimbursed as well as the quick reimbursement.
Insurer: Nationwide
By: Amber
Very Satisfied with your claim processing and payment dispersal.
Their mobile app is very user friendly, direct deposit of insurance payment was prompt! Very happy with the entire process!
Insurer: Nationwide
By: Patricia
than goodness for insurance
despite having to pay for the medical bill then being reimbursed it is still helpful to know you pet can be cared for when needed
Insurer: Nationwide
By: Kathy
Awesome!!!
Paid my dogs vet visit and got reimbursed quickly and efficiently!!!
Insurer: Nationwide
By: Mariacristina
Highly recommended! Worth every penny.
Every time I had to take my dog to the vet for visit, injury, medication and or receive tick/flee medication, nation wide was always on my side :) They always reimburse me 90% of the final cost on the bill! Thank you.
Insurer: Nationwide
By: Matthew
You guys are awesome.
They are always very timely in getting my payments sent out. They have covered every claim I have submitted. My dog had TPLO surgery and it was fully covered minus the $100 deductible. She is now having back issues and they have covered her X-rays and office visits for follow-up care. This company is amazing and they take care of the customer 100%. I am happy I have this insurance as two English Mastiffs can be expensive as they age. My girls are 6 and 7 and this insurance has made caring for them easy as I know my claims will get paid.
Insurer: Nationwide
By: Janet