Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Fantastic
Fast turn over when reviewing claims, easy claim payments/reimbursements made to customer via chase bank, and friendly customer service
Insurer: Nationwide
By: Felicia
You guys are great!
Xena just turned a year old when she had sudden episode of severe vomiting and then diarrhea. We had just gotten our pet insurance two months previously and this was our first claim. We had both a vet appointment followed in a couple of days by an emergency vet clinic appointment. I was amazed at the ease of filing a claim and even more amazed and happy that the claim was reimbursed in less than a week! Thank you Nationwide!
Insurer: Nationwide
By: MADELEINE
Amazing
It's very easy and fast to submit my pets bill then receive the check for compensation
Insurer: Nationwide
By: dylan
Gisela's Mom
I think it's a big deal when filing a claim isn't a big deal. Quick and easy online. Done. Re-imbursement via Zell. Done. A thing of beauty .
Insurer: Nationwide
By: Janet
Extremely Responsive
The service I received was unbelievably good. I submitted a claim last night at 7pm and it was processed and approved by 11am this morning. The app is extremely easy to use. So glad I have them for my pet insurance.
Insurer: Healthy Paws
By: Mark
Fast and easy claim process.. great
Easy and fast claim review. Recieved payment with in a couple weeks. Sure eased the pain of a large vet bill.
Insurer: Nationwide
By: Richard
Easy Claim Filing and Rapid Payment
Unfortunately, Nitro has had several health problems over the last few months. It would have been very difficult for our family financially if we had not had Nationwide pet insurance. When done electronically (using the pre-filled out claim form on the Pet Insurance website and submitting claim as email attachment), claims filing is simple. Over the last couple of months, claims processing has been much quicker than previously. The only fly in the ointment is that there was a large premium increase this year. If there is a similar increase next year, we will have to reconsider keeping the policy. But at the currently, it has been a good value.
Insurer: Nationwide
By: Mark
Best investment ever for my dog.
So glad we have insurance on our doghter :) Callie. It was great not having to face a $6000.00 vet bill for her surgery on our own. The claim process was easy and payment was prompt. Thanks Nationwide.
Insurer: Nationwide
By: Susan
Happy with nationwide
Happy with our service. Great to get some money back after a visit to the vet.
Insurer: Nationwide
By: Geri