Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Easy to file
It was easy to file and payment was made very fast. Thank you very much for the speedy service
Insurer: Pets Best
By: Helga
Great job Trupanion!!!!
From the time I emailed my claim in tell the time you sent my money was less than 2 weeks. There was absolutely no hassles. You all are right on top of things. Thank you!!!
Insurer: Trupanion
By: Margie
Great support for customers
Great support for customers, always answers the phone when I call. Always friendly resolutions to my questions. Timely payment of my claims for our two yorkies. Been a policyholder for many years and NEVER had a problem.
Insurer: Trupanion
By: Robert
Great pet insurance!
Easy to submit bill online and fast processing!
Insurer: Trupanion
By: Jerry
Inconvenient
Because I wasn't able to complete my task I have to call back on the 23rd of June to make my payment I was told that the program was unable to accept my payment before that date she was very professional and so sweet but her hands were tied because of your program this June 23 date is very inconvenient for me this month I would have preferred to make my payment then.
Insurer: Trupanion
By: Loraine
Easy Claims
Really easy to enter a claim online and get paid quickly into my bank account.
Insurer: Trupanion Canada
By: Eliot
We have been with Nationwide since Marley was 12 weeks old and have always received wonderful service.
Caring staff and easy to understand on the telephone if I have any questions. Excellent service and easy to fill out claim forms. I like the direct deposit a lot. We have been with Nationwide for many years and looking forward many more years of service.
Insurer: Nationwide
By: Janice