Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Nationwide is there when I need them
I am glad that Nationwide is there to help with some of the vet cost. It's easy to file a claim and applicable reimbursement from Nationwide is within days.
Insurer: Nationwide
By: Ivy
Paws up!
Very pleased with service overall. However, recently there's been a problem between Chase and Comcast halting electronic payments. To date, that problem has not been resolved. That problem is causing delay in getting claims reimbursed.
Insurer: Nationwide
By: Therese
Easy to File a Claim
It use to be when you file a claim you would have to wait 30 days to receive reimbursement. Not this time! It was easy to file the claim and the reimbursement was sent in a timely manner. Thank you Nationwide!
Insurer: Nationwide
By: Sheri
I’m happy I have Nationwide pet insurance.
I appreciate your prompt reimbursement for vet services.
Insurer: Nationwide
By: Dreama
Good Company
It is so easy to file a claim and receive payment.
Insurer: Nationwide
By: Rick
Quick reimbursement by ASPCA Pet Health Insurance for unusual diagnostic and surgical procedures that saved my cat's life.
My female cat was producing unusually strong smelling urine, had no appetite, and was increasingly lethargic. My brilliant vet theorized it had something to do with the pituitary gland, so she did an ultrasound and found a mass adjacent to the gland. But because of the density of nerves and blood vessels she need a "better picture" before operating. An ultrasound specialist with equipment that provided higher resolution--at higher cost--was engaged, showing a tumor that was next to, but not attached to, the gland. The vet did the surgery, removing the tumor--which was malignant--and my cat recovered quickly. She is still doing well (knock on wood). The insurance provided through ASPCA paid 80% of about $2500 in medical bills associated with this claim. They dealt directly with the vet for any detailed information, and sent the reimbursement directly to my checking account. After this experience I immediately enrolled my younger male cat in the ASPCA plan...and a good thing too, he recently had to have surgery on his ear and the claim was again paid expeditiously. I can easily recommend this insurance!
Insurer: ASPCA
By: John
It was easy to send in a claim
It was easy to send in a claim. I just filled out one page, answering basic questions and attached the receipts.
Insurer: Nationwide
By: Traci
Making it easy
Being able to submit claims and receive payments electronically makes things so much easier!
Insurer: Nationwide
By: Glenda
so far, so great!
My little dog got her first dental cleaning and Follow up preventive visit. The claim process was very easy and received the expected reimbursement quickly, directly to my bank. This is what I had been searching for, I’m glad we decided for Nationwide over the many other options out there
Insurer: Nationwide
By: Cruz
Great
My insurance has been very good. Quick to pay
Insurer: Nationwide
By: Lisa