Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Great customer service and pricing
Good service and reasonable pricing. Payment on a consistent percentage without any delays.
Insurer: ASPCA
By: Dale
This product is great!
This product is great, the staff on the phone very helpful and professional. Payments on our Vet visits has been made within in A week of filing. Highly recommend
Insurer: AKC
By: Paul
I was so worried when my dog was diagnosed.
I was so worried when my 9 month old English Bulldog was diagnosed with a histiocytoma. I didn’t know how I was going to pay for it. Luckily, when I got her I got her insurance through the AKC. They paid almost the full price of the surgery, anesthesia, and medications. I truly don’t think I could find better!
Insurer: AKC
By: Jennifer
Because the customer service and payments are exceptional
Because the customer service and payments are exceptional !
Insurer: Trupanion
By: Thomas
Always great service on the phone
Always great service on the phone and getting paid directly to the clinic 90%.
Insurer: Trupanion Canada
By: Christian
I just joined Prudent Pet and have not…
I just joined Prudent Pet and have not had to file a claim yet, but the joining process was extremely simple.
Insurer: Prudent Pet
By: Kim
You guys make claims painless and easy!
I always recommend Nationwide Pet Insurance to my friends with pets because all my experiences have been so easy! The last thing you want to deal with when your pet is sick is a pesky insurance company and you guy are the opposite! I always get my money within 7 days :)
Insurer: Nationwide
By: Nicole
Fast and easy claim
Claim submission is pretty easy. The review and approval process is fairly fast (1-3 days) and deposited to my bank account the following day upon approval. The EOB is neat.
Insurer: Figo
By: Mary
Great help!
Once my Veterinarian submit the claim form, it took less than 3 days to know how much is covered. The immediate action is appreciated!
Insurer: Trupanion
By: Pui
Great company
Refunded in 2 days
Insurer: Trupanion Canada
By: Erica