Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


November 21, 2019

diesel

claiming is very easy and the reimbursement part is faster

Insurer: Pets Best

By: Mike

Useful
November 21, 2019

First claim

I was very happy with how easy it was to submit my claim with Pets Best. I just took a picture of the vet bill and uploaded it to the app and submitted it. Less than a week later there was a direct deposit to my checking account. Very easy.

Insurer: Pets Best

By: Eileen

Useful
November 21, 2019

Quick

Always receive email with EOB and quick getting my chrck

Insurer: Pets Best

By: Chris

Useful
November 20, 2019

Love Nationwide!

So easy with the app and quick to get claims paid.Thanks all of you!

Insurer: Nationwide

By: Susan

Useful
November 20, 2019

What a wonderful company!

I've already received reimbursement! Couldn't be more pleased with your company, and am "spreading the word."

Insurer: Pets Best

By: MARYLYN

Useful
November 20, 2019

Exceeded expectations

Figo has been a breeze to work with in all aspects. Sign up was simple. The app is really easy to use. Claim filing is painless and fast. Would highly recommend.

Insurer: Figo

By: Kaleigh

Useful
November 20, 2019

Useful insurance. Easy to enroll and claim.

Premium was reasonable and it was easy to sign up. Our cat, Chubbs had a small accident when he leapt off a ladder and ladder fell and hit his leg. He was limping a little and we brought him to the pet hospital immediately and we had no worries about what can be covered etc because we knew Nationwide will cover most of it. The claim process was simple and quick. This is also one of the few pet insurance to do wellness claims as well.

Insurer: Nationwide

By: Soon

Useful
November 20, 2019

Great Customer Service

Filing a claim was easy. Received payment super fast! My dogs are very important I am grateful to have good insurance!

Insurer: Nationwide

By: Lisa

Useful
November 20, 2019

Great service!

Always painless process!

Insurer: Nationwide

By: robert

Useful
November 20, 2019

Easy Peasy

I use my wonderful vet office to help submit claims and have had no issue. Very simple and easy!!

Insurer: Nationwide

By: Lauren

Useful

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