Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Great pet insurance for anyone care about the pet
The claim process is painless!
Insurer: Nationwide
By: Sunny
Great and fast service.
NW is always there and processes claims quickly. Can you make the process easier? (on line, write-in claim form) so I can send an email with an attached, completed claim form and attached .pdf bet bill. I Submit my claims by email but I have to print out a form fill it out and fax it back to myself to send it in. Other than that I am very happy with Nationwide’s service.
Insurer: Nationwide
By: Theresa
Processed without delay
The receipts I have submitted were processed without delay. No issues. Very seamless process. Thanks!
Insurer: Pets Best
By: Diane
Easy and quick
The submission process was easy and the disposition was quick, within a few days was handled and payment received. Thank you.
Insurer: Pets Best
By: Joseph
Been with Trupanion for 10 years
We have been with Trupanion for 10 years. Our Aussie began having epileptic seizures when he was three years old. When we began submitting claims we mailed the claims in and received reimbursement checks in the mail. The process has been improved significantly with online claim submittal and direct deposit for claim reimbursement.
Insurer: Trupanion
By: Sumi
I don’t like the enormous rate increase as Bella has never been sick
Was a good plan and price until the price increase. Bella was spayed this year we were reimbursed quickly. I hope that is the only major event for her for many years since she is only 2 1/2 years old. If Bella is fortunate to be healthy for years it seems like we will be paying about $1,050.00 including the $250.00 deductible before we get a percentage of heartworm and tick control medication refunded. Not happy about the huge rate increase. I am considering checking out other companies.
Insurer: Nationwide
By: Diane
Has always been helpful
Has always been helpful and paid in a short time!!
Insurer: Trupanion
By: Susan
Worth it for the peace of mind
Easy. The vet and trupainon did it all. Now I just wait for the mail. Worth it for the piece of mind
Insurer: Trupanion
By: Taylor